Social Work Coordinator

Alexandra Hospital, Singapore; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

Alexandra Hospital in Singapore seeks a Social Work Coordinator to support financial assistance and discharge planning for patients, and to assist Medical Social Workers with casework and departmental operations.

You will handle intake interviews, financial assessments, referrals, translation support, patient escort and home visit assistance, and contribute to process improvements while collaborating with other hospital departments and external partners to enhance patient care and experience.

Qualifications

• Diploma in Social Work is required.
• Good interpersonal and problem solving skills are necessary.
• IT knowledge and skills are necessary for the job.

Responsibilities

• Provide support on the administrative and operational running of the department, including managing the counter and related duties
• Direct work with patients and families including intake interviews, conducting financial assessment and providing necessary assistance and assisting with referrals to facilitate discharge planning in selective areas of care planning
• Support Medical Social Workers in case management through translation assistance and is providing patient escort and home visit support
• Participate in work process improvements and quality improvement projects
• Work with other departments within the hospital and with external organizations to facilitate patient care and experience
• Supporting the department in programmes and projects

Skills

Interpersonal skills

Problem solving

IT knowledge

Education

Diploma in Social Work

Job description

Social Work Coordinators are integral in providing financial assistance and discharge planning support to patients. They also supporting Medical Social Workers in casework and assist in ensuring the administrative and operational running of the Department.

Responsibilities and Duties

• Provide support on the administrative and operational running of the department, including managing the counter and related duties
• Direct work with patients and families including intake interviews, conducting financial assessment and providing necessary assistance and assisting with referrals to facilitate discharge planning in selective areas of care planning
• Support Medical Social Workers in case management through translation assistance and is providing patient escort and home visit support
• Participate in work process improvements and quality improvement projects
• Work with other departments within the hospital and with external organizations to facilitate patient care and experience
• Supporting the department in programmes and projects

Qualifications and Requirements

• The role reports to a Medical Social Worker and will be working with the Team Leader for the Social Work Coordinators
• A minimum qualification of a Diploma in Social Work is required.
• Good interpersonal and problem solving skills are necessary.
• IT knowledge and skills are necessary for the job.

*Only Singapore Citizens and Singapore Permanent Residents may apply.