SOC Lead

ARSLAN SRS PTE. LTD.; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

ARSLAN SRS PTE. LTD. is seeking an experienced Supply Chain SOC Specialist to join the Logistics GSOC, overseeing real-time shipment monitoring and security operations.

The role requires handling alerts, coordinating with carriers and logistics teams, and maintaining thorough incident logs. The ideal candidate holds a security/logistics degree and has at least 5 years in SOC/GSOC or related fields, with strong communication and problem-solving skills.

Qualifications

• Diploma or Degree in Security, Logistics, Supply Chain, Business or related discipline.
• Minimum 5 years of experience in SOC/GSOC, Supply Chain Security, Logistics, Transportation, Control Tower, Incident Management or Command Centre operations.
• Strong analytical, problem-solving and decision-making skills.
• Experience managing incidents, escalations and stakeholder communications.
• Able to work independently in a fast-paced operational environment.
• Strong verbal and written communication skills.
• Proficient in Microsoft Office applications.
• Able to work in a 24/7 rotating shift environment.

Responsibilities

• Monitor active supply chain shipments through monitoring platforms, dashboards, alerts and tracking-status.
• Follow up on elevated-risk, delayed or incident-related shipments.
• Assess and manage security alerts including route deviations and tamper alerts.
• Verify alerts and coordinate with Logistics teams, carriers and stakeholders.
• Escalate suspicious or high-risk incidents per procedures.
• Support incident response, recovery activities and investigations as needed.
• Maintain SOC logs, trackers and case references with escalation details.
• Conduct shift handovers and provide timely updates and reports.
• Report platform or communication disruptions and support alternate monitoring methods.
• Identify recurring risks and opportunities for process improvement.

Skills

Analytical thinking

Problem solving

Decision making

Communication skills

Independent worker

MS Office

Education

Diploma or Degree in Security, Logistics, Supply Chain, Business

Tools

Overhaul platform

Job description

Location: Logistics GSOC / Supply Chain Monitoring Desk
Position: Supply Chain SOC Specialist
Working Environment: 24/7 rotating shifts, including nights, weekends & public holidays
Employment Type: Full-time – dedicated shipment monitoring desk

We are looking for an experienced Supply Chain SOC Specialist to join our Logistics Global Security Operations Centre (GSOC), supporting real-time shipment monitoring and supply chain security operations.

Key Responsibilities

• Monitor active supply chain shipments through approved monitoring platforms, including dashboards, alerts, route status, location updates and tracking-device status

• Monitor and follow up on elevated-risk, delayed, overdue and incident-related shipments

• Assess and manage security alerts including route deviations, unauthorized/prolonged stops, tracking loss, geofence violations, tamper alerts and cargo-theft indicators

• Verify alerts and coordinate with Logistics teams, carriers, drivers, platform support and relevant stakeholders

• Escalate suspicious, high-risk or confirmed security incidents in accordance with approved procedures

• Support incident response, recovery activities and investigations where required

• Maintain accurate SOC logs, trackers and incident records, including escalation details, supporting evidence and case references

• Conduct proper shift handovers and provide timely updates, notifications and operational reports

• Report platform or communication disruptions and support approved alternate monitoring methods

• Identify recurring risks, trends and opportunities for process improvement

Requirements

• Diploma or Degree in Security, Logistics, Supply Chain, Business or a related discipline

• Minimum 5 years of experience in SOC/GSOC, Supply Chain Security, Logistics, Transportation, Control Tower, Incident Management or Command Centre operations

• Strong analytical, problem-solving and decision-making skills

• Experience managing incidents, escalations and stakeholder communications

• Able to work independently in a fast-paced operational environment

• Strong verbal and written communication skills

• Proficient in Microsoft Office applications

• Able to work in a 24/7 rotating shift environment

Preferred Qualifications

• Experience with shipment monitoring, GPS tracking, telematics or supply chain visibility platforms such as Overhaul

• Experience supporting high-value or high-risk cargo movements

• Experience in regional or global operations centres

• Sound understanding of transportation, logistics and supply chain operations

Key Competencies

Critical Thinking | Situational Awareness | Risk Assessment | Incident Management | Stakeholder Management | Communication | Attention to Detail | Multitasking | Teamwork | Composure Under Pressure

Join our professional Logistics GSOC team and play a key role in monitoring and protecting critical supply chain movements.

Thank you