GSOC Analyst

Control-Risks; Singapore; On-site; SGD 45,000 - 75,000; Full time

Job summary

Control Risks is seeking several GSOC Analysts to join a newly formed GSOC programme in Singapore, providing 24/7 coverage for APAC and global operations. Roles are on a rotational shift basis, including day and night shifts.

Candidates should be based in Singapore with full work rights. Responsibilities span incident response, monitoring CCTV and alarms, security reporting, crisis management, and cross-functional collaboration to enhance security processes.

Qualifications

• 0–2 years of experience in a GSOC, Security Operations, or similar role in the technology sector.
• Bachelor's degree in History, Political Science, Criminal Justice, or related areas preferred.
• Working knowledge of security systems, incident response protocols, and emergency management.
• Demonstrated ability to handle high-pressure situations and make sound decisions under stress.
• Excellent communication skills, both written and verbal.
• Strong analytical skills with the ability to assess complex situations and manage multiple tasks.
• Proficient in using security technology and software applications related to monitoring and reporting.
• Capability to work flexible hours, including overnight shifts, weekends and holidays.

Responsibilities

• Act as the initial point of contact for global security communications, managing responses to security alerts and incidents.
• Monitor CCTV, access control systems, and alarm systems to detect and respond to potential threats swiftly.
• Conduct real-time assessments of incidents and coordinate the appropriate response with internal and external stakeholders.
• Document all incidents thoroughly, including actions taken and the outcome, for future reference and analysis.
• Support the execution of security protocols and procedures as directed by leadership to maintain a safe environment.
• Assist in the development of security reports and intelligence products that inform decision-making processes.
• Provide comprehensive travel security tracking for personnel and assist in crisis management and response.
• Engage in regular training to uphold knowledge of security trends, technologies, and procedures.
• Collaborate with cross-functional teams to enhance security processes and upgrade incident response strategies.

Skills

Communication skills

Analytical skills

Security technology knowledge

Incident response

Documentation

Education

Bachelor's degree in History, Political Science, Criminal Justice, or related areas

Tools

CCTV

Access control systems

Alarm systems

Job description

Control Risks is looking for several dedicated GSOC Analysts to join a newly formed GSOC programme for a global technology company, based in Singapore.

The team will provide continuous 24/7 coverage of the client's operations in APAC and other global regions, and will operate on a rotational shift basis, including day and night shifts.

To be considered for these roles, candidates should be currently based in Singapore and hold full work rights.

Responsibilities:

• Act as the initial point of contact for global security communications, managing responses to security alerts and incidents.
• Monitor various security technologies, including CCTV, access control systems, and alarm systems to detect and respond to potential threats swiftly.
• Conduct real-time assessments of incidents and coordinate the appropriate response with internal and external stakeholders.
• Document all incidents thoroughly, including actions taken and the outcome, for future reference and analysis.
• Support the execution of security protocols and procedures as directed by leadership to maintain a safe environment.
• Assist in the development of security reports and intelligence products that inform decision-making processes.
• Provide comprehensive travel security tracking for personnel and assist in crisis management and response.
• Engage in regular training to uphold knowledge of security trends, technologies, and procedures.
• Collaborate with cross-functional teams to enhance security processes and upgrade incident response strategies.

• 0-2 years of experience in a GSOC, Security Operations, or similar role working in the technology sector
• Bachelor's degree in History, Political Science, Criminal Justice, or related areasof study preferred.
• Working knowledge of security systems, incident response protocols, and emergency management.
• Demonstrated ability to handle high-pressure situations and make sound decisions under stress.
• Excellent communication skills, both written and verbal, with the ability to present information clearly.
• Strong analytical skills with the capacity to assess complex situations and manage multiple tasks simultaneously.
• Proficient in using security technology and software applications related to monitoring and reporting.
• Capability to work flexible hours, including overnight shifts, weekends, and holidays as needed.