SO, LearnTech Team

UOB; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

United Overseas Bank Ltd is seeking an LMS & learning technologies specialist to administer and maintain the bank's Learning Management System and related platforms in Singapore. You will provide technical support, manage content, schedule courses, and generate reports for compliance and performance metrics.

You will collaborate with learning and development teams to integrate new content, evaluate new tools, and deliver user guides. Strong communication and problem-solving skills are essential.

Qualifications

• Strong technical aptitude with LMS and learning tech tools.
• Excellent problem-solving and troubleshooting abilities.
• Clear communication for non-technical users.
• Ability to work both independently and in a team.

Responsibilities

• Administer and maintain the bank's Learning Management System (LMS) and other learning technology platforms, including user management, content uploading, course scheduling, and reporting.
• Provide technical support and troubleshooting assistance to end-users (employees and trainers) regarding learning technology tools and issues.
• Collaborate with learning and development specialists to integrate new learning content and functionalities into existing platforms.
• Assist in the evaluation, selection, and implementation of new learning technologies and tools to meet evolving organizational needs.
• Develop and deliver training and user guides for employees on how to effectively use learning technology platforms and features.
• Monitor and analyze learning technology usage data to identify trends, areas for improvement, and report on key metrics.
• Ensure compliance with data privacy and security regulations related to learning technology platforms.
• Participate in LearnTech team projects, contributing to continuous improvement initiatives and strategic objectives.

Skills

Technical aptitude

Problem solving

Communication skills

Independent & team work

Data analysis

Banking industry experience

Tools

Learning Management System (LMS)

Authoring tools

Virtual classrooms

Content management systems

Job description

Company: 1011 United Overseas Bank Ltd

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Responsibilities

• Administer and maintain the bank's Learning Management System (LMS) and other learning technology platforms, including user management, content uploading, course scheduling, and reporting.
• Provide technical support and troubleshooting assistance to end-users (employees and trainers) regarding learning technology tools and issues.
• Collaborate with learning and development specialists to integrate new learning content and functionalities into existing platforms.
• Assist in the evaluation, selection, and implementation of new learning technologies and tools to meet evolving organizational needs.
• Develop and deliver training and user guides for employees on how to effectively use learning technology platforms and features.
• Monitor and analyze learning technology usage data to identify trends, areas for improvement, and report on key metrics.
• Ensure compliance with data privacy and security regulations related to learning technology platforms.
• Participate in LearnTech team projects, contributing to continuous improvement initiatives and strategic objectives.

Job Qualifications

• Strong technical aptitude with a good understanding of various learning technologies (e.g., authoring tools, virtual classrooms, content management systems).
• Excellent problem-solving and troubleshooting skills.
• Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical users.
• Ability to work independently and as part of a team in a fast-paced environment.
• Experience with data analysis and reporting tools is a plus.
• Prior experience in the banking or financial services industry is an advantage.

Additional Requirements

Develop, Engage, Execute, Strategise

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.