Snr/Manager, Cluster Management & Partnership (Prefrail Program)(1-yr contract)

Health Promotion Board; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

Health Promotion Board in Singapore seeks a Manager/Senior Manager to lead planning, implementation and scaling of pre-frail programmes, focusing on strengthening senior health through community-based activities.

You will coordinate with healthcare clusters, AACs and partners to deliver scalable programmes that maintain strength, balance and mobility, while using data to inform ongoing improvements and outcomes.

Qualifications

• Resilience under pressure to deliver in a dynamic public-health setting.
• Strong collaboration and interpersonal skills for diverse stakeholders.
• Adaptability to fast-paced, ambiguous environments.
• Analytical mindset with problem-solving approach.
• Comfort working in matrix, cross-agency teams.
• Basic data analysis and evaluation capabilities.

Responsibilities

• Oversee end-to-end delivery of frailty prevention programmes.
• Plan and coordinate programme schedules, resources, and deployment at scale.
• Ensure operational readiness and consistency across programme runs.
• Manage vendors and partners to ensure quality and compliance.
• Coordinate with community partners to recruit participants.
• Strengthen partnerships to extend reach to inactive and at‑risk seniors.
• Implement safety protocols for high-risk seniors and conduct audits.
• Oversee participant feedback and customer care processes.
• Drive scale-up of programmes and use ground insights to improve design.

Skills

Resilience under pressure

Stakeholder management

Adaptability

Analytical thinking

Team collaboration

Data analysis basics

Job description

What the role is:

The Health Promotion Board’s vision is to make Singapore a nation of healthier people.

Come be a part of this journey if you’re passionate about creating boundary-pushing work that drives behavioral change.

You will be part of HPB’s Outreach team, which aims to create a Healthy Living Environment where healthy living becomes part of everyday life. The team works with healthcare clusters, community partners and local stakeholders to support residents, especially seniors, in staying active, independent and well.

We are seeking a dynamic Manager/Senior Manager to support the planning, implementation and scaling of pre-frail programmes. The role will focus on strengthening community-based preventive health efforts, connecting seniors to suitable lifestyle programmes, and supporting upstream interventions that delay or prevent frailty.

What you will be working on:

As a core member of the team, you will help operationalise HPB’s approach to pre-frail programme management and scale-up. This includes coordinating existing programmes, identifying opportunities to expand reach, and working with healthcare clusters, AACs and community partners to support seniors in maintaining strength, balance, mobility and overall functional health.

You will develop skills in programme planning, stakeholder engagement, data storytelling, project management, cross-agency coordination and translating ground insights into practical actions that improve seniors’ health outcomes.

Programme Management & Operations

• Oversee end-to-end delivery of frailty prevention programmes
• Plan and coordinate programme schedules, resources, and deployment at scale
• Ensure operational readiness and consistency across all programme runs

Vendor & Partner Management

• Manage vendors, service providers, and delivery partners to ensure quality and compliance
• Work closely with community partners (e.g. AACs, grassroots, healthcare clusters) to coordinate programme delivery and participant recruitment
• Strengthen partnerships to expand reach, especially to inactive and at-risk seniors

Risk, Safety & Quality Assurance

• Implement and enforce safety protocols for programmes involving higher-risk senior participants
• Conduct audits and ensure adherence to operational and clinical safety guidelines
• Manage incident reporting, escalation, and resolution

Customer Experience & Issue Resolution

• Oversee participant feedback and customer care processes
• Address operational challenges and service gaps in a timely manner
• Ensure a positive and seamless experience for programme participants

Programme Scaling & Continuous Improvement

• Support the scale-up of programmes, including expansion of sessions and new programme rollouts
• Use data and ground insights to improve programme design, targeting, and delivery
• Shift operations from reactive troubleshooting to proactive planning and optimisation

  What we are looking for:

  • A driven and resilient nature; comfortable with challenges and able to work effectively under pressure, both independently and as part of a team
  • Strong collaborative and interpersonal skills with the ability to build rapport with diverse stakeholders
  • Adaptability and the ability to work cohesively in fast-paced teams whilst navigating complex, ambiguous situations positively
  • Analytical and problem-solving abilities, with a result-oriented mindset
  • Comfort working effectively in matrix and highly dynamic team environments
  • Basic data analysis and evaluation capabilities

  Successful candidates will be offered a 1-year contract.

  About Health Promotion Board

  Established in 2001, the Health Promotion Board’s (HPB) vision is to build a nation of healthy people. We aim to empower residents in Singapore to attain optimal health, increase the quality and years of healthy life, and prevent illnesses, disability and premature death. To achieve this, HPB drives national health promotion and disease prevention programmes, spearheads health education initiatives and creates a supportive environment in Singapore where healthy lifestyle options are available and accessible for healthy living every day.