Sleep Sales Support Specialist

Easmed Group of Companies; Singapore; On-site; SGD 33,000 - 47,000; Full time

Job summary

The Air Station Singapore, part of the Easmed Group, is seeking a Sales Support Executive to back our Sleep Sales & Clinical Teams, ensuring seamless administrative processes, accurate documentation, and timely coordination with internal and external stakeholders.

You will prepare quotations and sales orders, ensure ERP/CRM data entry accuracy, build product knowledge (CPAP, BiPAP, diagnostics, consumables), and assist with monthly reporting, inquiries, stock checks, and order follow-ups while

Qualifications

• Minimum 2 years of experience in Sales Support, Sales Coordination, Customer Service, or relevant administrative roles.
• Strong competency in MS Word, Excel, Outlook, and experience with ERP/CRM systems.
• Good interpersonal and communication skills; able to work effectively with internal teams, customers, and partners.
• Highly motivated, organised, and able to work both independently and as part of a team.

Responsibilities

• Prepare and process quotations, sales orders, invoices, and all related documentation promptly and accurately.
• Ensure orders are entered correctly into the ERP/CRM system to maintain 100% delivery accuracy.
• Acquire deep product knowledge (CPAP, BiPAP, diagnostics, consumables) to prepare quotations that meet customer needs.
• Maintain up-to-date records and assist with monthly reporting for the sales team.
• Respond to incoming enquiries (phone, email, online platforms) from patients, clinics or hospitals.
• Assist the Sales & Sleep Specialists with follow-up tasks, stock checks, product information requests, and appointment coordination.
• Communicate product updates, announcements, and promotions to clients in collaboration with the sales team.
• Support sales activities such as after-sales service coordination and follow-up on outstanding orders or documents.
• Visit hospitals to support sales and customers.
• Take initiative to improve current workflows, enhance accuracy, and strengthen sales operational processes.

Skills

MS Word

MS Excel

Outlook

ERP/CRM systems

Interpersonal communication

Tools

ERP/CRM systems

Job description

The Air Station Singapore, part of the Easmed Group, is seeking a Sales Support Executive to back our Sleep Sales & Clinical Teams, ensuring seamless administrative processes, accurate documentation, and timely coordination with internal and external stakeholders.

You will prepare quotations and sales orders, ensure ERP/CRM data entry accuracy, build product knowledge (CPAP, BiPAP, diagnostics, consumables), and assist with monthly reporting, inquiries, stock checks, and order follow-ups while