Site Reliability Engineer - Big Data Computer Platform

BYTEDANCE PTE. LTD.; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

ByteDance is seeking an experienced Site Reliability Engineer to join our Compute Platform SRE team in Singapore. You will ensure the reliability of data warehouse products, services and query engines, and uphold SLAs while working with ClickHouse, Spark, Presto and related technologies.

You will automate deployment and reliability tooling, lead incident response and postmortems, and collaborate with cross‑functional teams across time zones to optimize performance and resource utilization.

Qualifications

• Bachelor's Degree or above in Computer Science, Engineering, or a related field.
• At least 2 years of experience in the SRE domain.
• Proficient with Linux, networking and databases.
• Familiar with open-source or commercial technologies such as ClickHouse, Hadoop, Doris, Spark, Presto and Kubernetes.
• At least 2 years of coding in Python, Shell, Java, Go or similar languages.

Responsibilities

• Ensure reliability of TikTok's data warehouse products, services and query engines.
• Meet SLAs and respond to outages.Analyze performance and reliability patterns to identify bottlenecks.
• Automate deployment, scaling and reliability tooling; develop auto-failure and auto-healing capabilities.
• Lead incidents and postmortems and coordinate cross-functional response.
• Collaborate with product and development teams to incorporate reliability in the software lifecycle.

Skills

SRE experience

Problem solving

Communication skills

Cross‑team collaboration

Education

Bachelor's degree or above in CS/Engineering

Tools

Kubernetes

Linux

Networking

Databases

ClickHouse

Hadoop

Spark

Presto

Python

Shell

Java

Go

Job description

Responsibilities

About the team Our Compute Platform SRE team supports all Big Data services and products across the company. We are a newly established team and waiting for talents like you to shape the team's future together. We are responsible for the reliability of all the company's major data warehouse products, services, and query engines. We serve business needs across domains within TikTok. We look forward to welcoming you to the team. Responsibilities:

• Ensure the reliability of all TikTok's major data warehouse products, services, and query engines, such as ClickHouse, Spark, Presto, Doris, etc.
• Ensure that all service level objectives and agreements from ByteDance's Data Platform services are met; respond promptly to any system outages or issues.
• Analyze service performance and reliability patterns to identify potential performance bottlenecks.

Implement proactive measures to prevent service disruptions. Work with development teams to optimize application performance, ensuring that services run efficiently and that resources are utilized effectively.

• Build robust incident management mechanism.

Lead efforts to troubleshoot and resolve service incidents and postmortems. Coordinate with cross-functional teams to manage and mitigate service-impacting events.

• Develop highly efficient toolchains covering end-to-end deployment and reliability assurance operations.

Automate infrastructure provisioning, scaling, and management processes to reduce manual interventions and improve service quality. Develop and enhance system capabilities such as auto-failure-detection, auto-healing, chaotic engineering, and perform systematic disaster drills.

• Engage with product and development teams to integrate reliability and performance considerations into the software lifecycle.
• Assess and forecast infrastructure needs based on growth patterns and upcoming initiatives.
• Keep current with industry trends, best practices, and emerging technologies related to site reliability and infrastructure engineering.

Qualifications

Minimum Qualifications:

• Bachelor's Degree or above in Computer Science, Engineering, or a related field.

Passionate about computer science and Internet technology.

• At least 2 years of experience in the SRE domain.
• At least 2 years of experience and in-depth understanding of Linux, computer networking, and databases.

Proficient in common SRE/DevOps open-source toolsets, system monitoring tools, and container orchestration platforms like Kubernetes.

• Familiarity with open-source or commercial technologies such as ClickHouse, Hadoop, Doris, Spark, Presto and Kubernetes.
• At least 2 years of experience in coding in at least one scripting or programming language, including but not limited to Python, Shell, Java, Go, etc.

Preferred Qualifications:

• Excellent problem-solving skills and the ability to think critically.

Start with the end state in mind, and be willing to take a moonshot.

• Strong written and verbal communication skills, with great customer-first mindset.

Strong sense of ownership and easy to collaborate with.

• Able to collaborate effectively with partners and team members across time zones in different countries.

Job Information

About Us

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join ByteDance

Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.

As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.