Site Reliability Engineer

IDEMIA PTE. LTD.; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

IDEMIA PTE. LTD. in Singapore is hiring a DevOps/SRE engineer to ensure reliability, scalability and performance of our systems.

You will collaborate with development and operations teams to maintain robust infrastructure and CI/CD pipelines. The role requires 1–3 years in software development, DevOps or SRE, a degree in CS/EE/CE, plus Linux, cloud platforms, Docker/Kubernetes, and monitoring/CI/CD tools. Strong communication and a collaborative mindset are essential to thrive in a fast-paced,

Qualifications

• 1–3 years in software development, DevOps or SRE.
• Bachelor's degree in Electrical/Electronics/CS/CE or related field.
• Strong Linux/Unix and shell scripting basics.

Responsibilities

• Maintain platforms after go-live by monitoring availability and performance.
• Recover platforms during incidents to meet SLOs.
• Set up and maintain observability tools.
• Assist in incident response and root cause analysis.
• Develop tools/scripts to improve operational efficiency.
• Maintain and enhance CI/CD pipelines.
• Collaborate with software engineers to design scalable systems.
• Participate in on-call rotations and reduce alert fatigue.
• Document configurations and best practices.
• Support other efficiency improvement initiatives.

Skills

Software dev

DevOps/SRE

Linux

Cloud platforms

Docker/Kubernetes

Monitoring tools

CI/CD

Python/Java

Networking

Education

Bachelors in CS/EE/CE

Tools

Docker

Kubernetes

Jenkins/GitLab

Prometheus/Grafana/ELK

Git/Jira

Job description

Since our founding, IDEMIA has been on a mission to unlock the world and make it safer through our cutting‑edge identity technologies. Our technology leadership makes us the partner of choice for hundreds of governments and thousands of enterprises in over 180 countries, including some of the biggest and most influential brands in the world. In applying our unique expertise in biometrics and cryptography, we enable our clients to unlock simpler and safer ways to pay, connect, access, identify, travel and protect public places – at scale and in total security.

Our teams work from 5 continents and speak 100+ different languages. We strongly believe that our diversity is a key driver of innovation and performance.

Purpose

This role plays a critical part in ensuring reliability, scalability, and performance of our systems and services. You will work closely with development and operations teams to build and maintain robust infrastructure and tools that support high availability, monitoring and rapid deployment.

Key Missions

• Maintains platforms or products after go live by measuring and monitoring their availability, performance and overall system health
• Recovers platforms or products during production incidents to meet targeted service-level agreements
• Set up, enhance and maintain observability tools.
• Assist in incident response, perform root cause analysis, and postmortem documentation.
• Develop tools/applications/scripts to improve operational efficiency.
• Maintain and enhance CI/CD pipelines.
• Collaborate with software engineers to design scalable and resilient systems.
• Participate in on-call and on-site rotations and contribute to reducing alert fatigue.
• Document processes, configurations, and best practices.
• Support other software efficiency improvement initiatives.

Profile & Other Information

• At least 1-3 years’ experience in software development, Devops or SRE.
• Curious, Strong communicator and ready to work in a fast‑paced environment and willing to pick up new skills and technologies as necessary.
• Degree in Electrical / Electronics / Computer Engineering / Computer Science or a relevant discipline
• Basic understanding of Linux/Unix systems and shell scripting.
• Familiarity with cloud platforms (e.g., AWS, Azure, GCP).
• Exposure to containerization tools (e.g., Docker, Kubernetes).
• Experience with monitoring tools (e.g., Prometheus, Grafana, ELK).
• Knowledge of CI/CD tools (e.g., Jenkins, Gitlab, Bitbucket, Jira).
• Programming/scripting skills in Python, Java, or Bash.
• Understanding of networking fundamentals and system security.
• Good written and verbal communication skills.
• Self‑motivated, independent and a good team player
• Able to work under pressure in a fast‑paced environment
• Innovative, proactive mindset and with a focus on continuous improvement
• Strong analytical and problem‑solving skills

By choosing to work at IDEMIA, you will join a unique tech company, offering a wide range of growth opportunities. You will contribute to a safer world, collaborating with an international and global community. We value the diversity of our teams and welcome people from all walks of life, regardless of how they look, where they come from, who they love, or what they think.

We deliver cutting edge, future proof innovation that reach the highest technological standards and we’re transforming, fast, to stay a leader in a world that’s changing fast, too.

At IDEMIA, people can develop their expertise and feel a sense of ownership and empowerment, in a global environment, as part of a company with the ambition and the ability to change the world.

Visit our website to know more about the leader in Identity Technologies