Site/Project Engineer

Chong Lee Leong Seng Co Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

Chong Lee Leong Seng Co Ltd is seeking a capable project administrator to provide technical support to sales staff and clients, while coordinating planed initiatives within budget and schedule.

The role emphasizes planning, liaising with departments on delivery/commissioning, and ensuring high customer satisfaction through timely after-sales service.

Qualifications

• Min 3 yrs of project management experience.
• Min 3 yrs of relevant experience in similar industry.

Responsibilities

• Provide technical assistance and advice to sales personnel and customers.
• Plan and coordinate project/service initiatives within budget and schedule.
• Assist in coordinating, scheduling, planning and supervising purchases, production and site management.
• Review scheduling, purchasing, installation, commissioning and operation of equipment to ensure safety and profitability.
• Report on product performance and customer feedback to maintain acceptance.
• Handle customer queries and liaise with departments on delivery and commissioning.
• Follow up with after-sales service to customers.
• Maintain contacts with customers regarding present and future requirements.

Skills

Customer service

Planning

Scheduling

Technical assistance

Education

Min Nitec in Electrical/Mechanical Engineering

Job description

Job Description & Requirements

• 1. Provide technical assistance and advice to both the sales personnel and customers and maintaining a high standard of service to the Company’s clients through quality service and professionalism in attending to customers’ needs.
• 2. In charge of planning and coordinating project/service initiatives to make sure they can complete within the budget and according to schedule and accepted by customers.

Planning and Scheduling

• 1. Assist in co-ordinating, scheduling, planning and supervising of purchases, production and site management.
• 2. Review the scheduling, purchasing, installation, commissioning, operation of equipment / machinery to ensure that all objectives of safety, completion time and profitability are met.

Technical Drawings

• 3. Study and make recommendations on technical drawings prepared by consultants.

Market Information

• 4. Report on the performance of sales products and feedback from customers so as to assist in maintaining customer acceptance.
• 5. Attentive to new products and other general information of interest to the Company and customers.

Customer Service

• 6. Handle all customer queries and respond with appropriate actions expeditiously to secure sales and maintain customer satisfaction.
• 7. Liaise with all relevant Departments closely on matters pertaining to delivery and receipt of goods and commissioning of equipment.
• 8. Follow up with after-sales service to customers.
• 9. Maintain contacts with customers with regard to their present and future requirements.

Standard

• 10. Assist in keeping up the Company’s long established good image by providing prompt and good service.

Quality

• 11. Support the Quality philosophy by setting a personal example of high performance standard and comply with all its requirements.
• 12. Comply with all ISO9002 documentation requirements and ensure procedures are adhered to.

To carry out any other duties as assigned by the Superior

Education / Professional Qualification

• Min Nitec in Electrical/Mechanical Engineering

Professional Experience

• Min 3 yrs of project management experience
• Min 3 yrs of relevant experience in similar industry