Site Operations Lead – Manpower & Client Success

AVON CLEANING SERVICES PTE LTD; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

AVON CLEANING SERVICES PTE LTD is seeking a manpower supervisor to recruit and deploy workers and supervisors across existing and new sites in Singapore. You will instruct and manage on-site manpower to meet daily operation targets and plan rosters based on staffing levels.

The role requires 2-3 years of hands-on manpower management experience, English proficiency, and strong communication skills. Willingness to work 6 days including public holidays and last-minute shifts is essential.

Qualifications

• Degree or Diploma holders.
• 2-3 years hands-on experience in manpower management.
• Able to accept 6 working days including Public Holidays and last-minute work assignments.
• Fluency in written and verbal English.
• Proficient in Microsoft Office such as Outlook, Word, and Excel.
• Good communication and interpersonal skills.
• Positive work attitude, able to work independently and in a team.

Responsibilities

• Recruit and deploy workers/ supervisors for existing and new sites.
• Effective instruction and management of manpower on site to ensure delivery of daily operations.
• Plan and schedule rosters based on available manpower.
• Take charge and resolve operational ground issues when the needs arise.
• Handle clients' complaints and attend to emergency calls.
• Fulfil clients' expectations and requirements and ensure good customer relations.
• Coaching and guiding direct reports on work-related issues.
• Ensure a high standard of performance as per contract requirements.
• Conduct inspections to monitor and evaluate the work undertaken by staff and take immediate corrective measures to improve below-standard performance.
• Any additional duties (including hands-on duties) as required.

Skills

Manpower management

English fluency

Education

Degree or Diploma

Tools

Microsoft Office (Outlook, Word, Excel)

Job description

AVON CLEANING SERVICES PTE LTD is seeking a manpower supervisor to recruit and deploy workers and supervisors across existing and new sites in Singapore. You will instruct and manage on-site manpower to meet daily operation targets and plan rosters based on staffing levels.

The role requires 2-3 years of hands-on manpower management experience, English proficiency, and strong communication skills. Willingness to work 6 days including public holidays and last-minute shifts is essential.