Singapore Shipping Commissions Collections Specialist

Spinnaker; Singapore; On-site; SGD 45,000 - 75,000; Full time

Job summary

Spinnaker is seeking a Commissions Collection Executive in Singapore to manage a portfolio of accounts, ensuring brokerage earned is collected. You will work closely with brokers and operations, with commissions payable in stages as freight or hire is earned, across a vessel’s employment lifecycle.

You will check commissions, raise and send invoices, chase payments, resolve discrepancies, and reconcile accounts while prioritising aged debt and reporting on recoveries.

Qualifications

• Experience in collections, credit control, accounts receivable or a similar role.
• Well-organised and detail-focused with the ability to manage many accounts and priorities.
• Persistent, proactive style balanced with diplomacy to keep payments moving while protecting relationships.
• Strong communication skills and confidence on the phone.
• Professional working proficiency in English.
• Experience in shipping, chartering or commodity/derivatives markets would be advantageous.

Responsibilities

• Checking commission due against charter parties, fixture details and agreed brokerage percentages.
• Raising or checking invoices and sending them to the party responsible for payment.
• Chasing outstanding payments with shipowners, charterers and their accounts teams by email and phone.
• Resolving discrepancies such as incorrect amounts, deductions, disputed fees or missing paperwork.
• Allocating incoming payments to the correct invoices and reconciling accounts.
• Working with brokers where their client relationship is needed to get payment moving.
• Tracking aged debt, prioritising by value and age, and following up on missed payment dates.
• Reporting overdue balances, helping prepare weekly and monthly aged debt reports, and flagging anything difficult to recover early.

Skills

Collections/credit control

Accounts receivable

English proficiency

Detail oriented

Communication skills

Shipping/ch chartering knowledge

Job description

Spinnaker is seeking a Commissions Collection Executive in Singapore to manage a portfolio of accounts, ensuring brokerage earned is collected. You will work closely with brokers and operations, with commissions payable in stages as freight or hire is earned, across a vessel’s employment lifecycle.

You will check commissions, raise and send invoices, chase payments, resolve discrepancies, and reconcile accounts while prioritising aged debt and reporting on recoveries.