Showroom Manager

King Living SG; Singapore; On-site; SGD 72,000 - 108,000; Full time

Benefits offered by this job

Generous employee discounts

Job summary

King Living is seeking a showroom leader in Singapore to drive sales, customer experience, and team performance at our Kallang showroom. You will coach your floor team, manage operations, and ensure brand standards are upheld daily.

You will partner with People & Culture on recruitment, onboarding and development, while maintaining a high-performing culture aligned to our values. Weekend rosters are required.

Qualifications

• Demonstrated leadership experience in retail, ideally premium or luxury.
• Strong commercial acumen, comfortable managing showroom budgets and performance.
• Highly organised, with real attention to detail and operational discipline.
• A confident problem-solver who can negotiate and influence outcomes.
• Resilient and able to work at pace across competing priorities.
• Strong written and verbal communication, with professional presentation.
• Experience in furniture, textiles, interior design or related industries preferred.
• Intermediate to advanced computer skills, including Microsoft Office and retail systems.
• Available to work weekends as part of your regular roster.

Responsibilities

• Lead showroom sales and customer experience to achieve targets and maintain high satisfaction.
• Coach and develop a high-performing team; partner with People & Culture on recruitment and onboarding.
• Oversee showroom operations: rosters, attendance, pricing, orders, and end-of-day processes.
• Collaborate with Visual Merchandising on updates, stock coordination and inventory control.
• Monitor market trends and competitor activity in Singapore to sharpen selling approaches.

Skills

Retail leadership

Budget management

Visual merchandising

Customer experience

Communication

Weekend availability

Job description

Lead the floor. Build the team. Own the result.

This is a role for a retail leader who wants a showroom to call their own.

At King Living Kallang you will lead and inspire a team selling furniture people keep for decades — designed and engineered in Australia, and sold to a Singaporean customer who knows quality when they see it.

You are accountable for the whole picture: sales performance, customer experience, your people, operations and the way the showroom looks and feels every single day.

You lead by example. You are on the floor with your team, taking the difficult customer conversation, coaching in the moment, and setting the standard everyone else works to.

What You Will Own

Sales & Customer Experience

Achieve showroom targets and support every consultant to hit theirs. Guide customers through a consultative sale, keep satisfaction high, and resolve enquiries and complaints professionally.

Leadership & Team Development

Lead, coach and develop a high-performing team. Partner with People & Culture on recruitment, onboarding and development, and build a positive, performance-driven culture aligned to our values.

Showroom Operations

Manage rosters, staffing and attendance to meet demand. Oversee administration, showroom expenses, accurate pricing, orders, follow-ups and end-of-day processes.

Brand, Visual Merchandising & Safety

Partner with Visual Merchandising on updates and changeovers, coordinate stock and deliveries, keep inventory accurate, and maintain a strong workplace safety culture.

Market Awareness

Keep an eye on competitor activity and market trends in Singapore, and use what you see to sharpen how your team sells.

Who You Are

• Demonstrated leadership experience in retail, ideally premium or luxury
• Strong commercial acumen, comfortable managing showroom budgets and performance
• Highly organised, with real attention to detail and operational discipline
• A confident problem-solver who can negotiate and influence outcomes
• Resilient and able to work at pace across competing priorities
• Strong written and verbal communication, with professional presentation
• Experience in furniture, textiles, interior design or related industries preferred
• Intermediate to advanced computer skills, including Microsoft Office and retail systems
• Available to work weekends as part of your regular roster

Why People Join King Living — And Stay

A product worth believing in

Australian design since 1977, made to last decades. You will never have to oversell it.

A showroom that is yours

Full accountability for performance, people and standards — with the support of a global retail team behind you.

Earn properly

Competitive remuneration with performance incentives tied to showroom success.

Look after your own home

Generous discounts for you, your family and your friends.

Room to grow

Development and progression across a global network spanning Australia, New Zealand, the UK, Canada, the USA and Asia.

Backed properly

A values-driven team, genuine investment in your development, and support for your health and wellbeing.

About King Living

King Living is a family‑owned Australian design company. We have been designing and making our own furniture since 1977, and today you will find our showrooms across Australia, New Zealand, the UK, Canada, the USA and Asia — all built on the same reputation for innovation, craftsmanship and design that lasts.

Four values guide everything we do: Passion, Integrity, Collaboration and Innovation. They shape how we design, how we sell and how we look after each other — and we hire for them just as much as we hire for experience.

King Living is committed to fair employment practices and recruits on merit, in line with the Tripartite Guidelines on Fair Employment Practices.

Ready to lead a showroom you can be proud of? We’d love to hear from you.