Shipping Coordinator, Logistics

Kulicke & Soffa Pte Ltd; Singapore; On-site; SGD 33,000 - 56,000; Full time

Job summary

Kulicke & Soffa Pte Ltd in Singapore is seeking a Shipping Coordinator to manage shipping documentation, coordinate shipments, and ensure timely deliveries. You will enter data in Oracle, generate documents, and work with Customer Service, Suppliers, and warehouse staff to keep shipments on track.

The role requires 2–6 years of related experience, a Diploma or Bachelor degree in SCM/Logistics, and proficiency in Excel and Word.

Qualifications

• 2–6 years of related experience in shipping/logistics.
• Diploma or Bachelor degree in Supply Chain Management / Logistics.
• Ability to resolve shipping issues with judgment and recommend actions.
• Data entry of shipment details into Oracle.
• Troubleshoot incorrect shipment arrangements or documentation under supervision.
• Ability to lead a team and meet monthly KPIs.
• Proficient in Microsoft Excel for data entry.
• Proficient in Microsoft Word for standard shipment letters.

Responsibilities

• Prepare and file all shipping documents for various shipments (Revenue Sales / Warranty Orders).
• Manage BOI shipments approval and provide Advance Shipping documents.
• Enter and update shipment data in Oracle System and customer portals.
• Provide shipment information upon request to customers (e.g. origin, cargo details).
• Liaise with Customer Service, Suppliers, Freight Forwarders and warehouse personnel on delivery status.
• Monitor shipment reports to ensure timely deliveries.
• Lead the shipping team and resolve daily shipment and order processing issues, escalating as needed.
• Assist in daily manpower allocation and train new hires in shipping processes.

Skills

Data entry

Team leadership

Microsoft Excel

Microsoft Word

Shipping documentation

Education

Diploma or Bachelor Degree in Supply Chain Management / Logistics

Tools

Oracle

Job description

As a Shipping Coordinator, you will be responsible for managing shipping documentation, coordinating shipments and ensuring timely deliveries. This role involves data entry, compliance with shipping regulations, collaboration with various stakeholders including Customer Service, Suppliers, Freight Forwarders and warehouse personnel.

Responsibilities:

• Prepare and file all shipping documents (D/O, Commercial Invoice, Packing List) for different types of shipments (Revenue Sales / Warranty Orders).
• Manage BOI Shipments approval and provide Advance Shipping documents.
• Enter and update shipment data in Oracle System and customer portals.
• Provide shipment-related information upon request (e.g. Pictures, Certificate of Origin, Cargo details) to Customer.
• Liaise with Customer Service Representatives, Suppliers, Freight Forwarders, shipping companies and warehouse personnel on delivery status / shipment schedules.
• Monitor shipment reports (e.g. Miss OTD report, BOI report, daily shipping reports) to ensure timely deliveries.
• Lead the shipping team & resolve daily shipment and order processing issues encountered by the team, including correspondence on shipments (e.g. missing / additional documents to support shipment clearance) and elevate complicated issues where required).
• Conduct investigation of shipment issues/errors and implement correction actions on simple issues. For complicated issues, to work together with Supervisor on the resolution.
• Assist in daily manpower allocation for shipping operation and train new hires / team members in shipping process.
• Point of contact for routine shipping-related inquiries and coordinate with other departments.
• Perform other duties as assigned.

Qualifications:

• Typically 2- 6 years of related experience.
• Diploma or Bachelor Degree in Supply Chain Management / Logistics or related field.
• Experience in working on assignments that require judgment in resolving issues or in making recommendations.
• Able to perform Data Entry of shipments details into Oracle.
• Able to troubleshoot for incorrect shipment arrangement / documentation error under moderate supervision.
• Able to work independently and lead team to deliver monthly KPIs.
• Proficiency in Microsoft Excel (Data Entry, using of simple formula).
• Proficiency in Microsoft Word for preparation of Standard Letters for shipment documentation.

Company Overview

Founded in 1951, Kulicke and Soffa Industries, Inc. (NASDAQ: KLIC) specialize in developing cutting-edge semiconductor and electronics assembly solutions enabling a smarter and more sustainable future. Ever-growing range of products and services supports growth and facilitates technology transitions across large-scale markets.

Please refer to the website for more details: www.kns.com.

Equal Opportunity

Kulicke & Soffa recruits on the basis of merit (such as skills, experience or ability to perform the job), regardless of age, race, gender, religion, marital status and family responsibilities, or disability.