Shield Claims Specialist — Life & Health

Prudential plc; Singapore; On-site; SGD 55,000 - 85,000; Full time

Job summary

Prudential plc in Singapore seeks a Life & Health Claims Assessor to review, assess, and approve shield claims within set service timelines. The role collaborates with multiple stakeholders to ensure accurate, policy-compliant outputs.

The candidate should have 2 years of Life & Health claims assessment experience, be fluent in English, and hold biology and life sciences credentials. Certifications such as OMA/FLMI are preferred for professional growth.

Qualifications

• Strong command of English, both spoken and written.
• Familiarity with human anatomy, common diseases and disease management.

Responsibilities

• Review, assess and approve shield claims within service turnaround time.
• Attend to claims investigations, service recovery and enquiries.
• Attend to medical clarification with hospitals and clinics.
• Participate in projects assigned by supervisor.
• Provide quality customer service including handling inquiries and complaints.

Skills

English proficiency

Anatomy & disease knowledge

Education

Biology & Life Sciences degree

OMA / FLMI certification

Job description

Prudential plc in Singapore seeks a Life & Health Claims Assessor to review, assess, and approve shield claims within set service timelines. The role collaborates with multiple stakeholders to ensure accurate, policy-compliant outputs.

The candidate should have 2 years of Life & Health claims assessment experience, be fluent in English, and hold biology and life sciences credentials. Certifications such as OMA/FLMI are preferred for professional growth.