Services Engineer (UPS)

SCHNEIDER ELECTRIC SINGAPORE PTE LTD; Singapore; On-site; SGD 50,000 - 75,000; Full time

Job summary

Schneider Electric Singapore is seeking a Service Engineer (UPS) to install, commission, and maintain UPS systems across customer sites. You will troubleshoot on-site, perform preventive maintenance, and document service activities to ensure safety and reliability.

The role emphasizes customer engagement and continuous service improvement, with comprehensive training and opportunities for growth within a global services organization.

Qualifications

• Customer-focused field service professional with strong interpersonal skills
• Prior experience with UPS systems and field service best practices
• Resilience to adapt to changing conditions and work independently
• Attention to detail to meet quality and safety expectations
• Eagerness to develop technical expertise in a dynamic services environment

Responsibilities

• Install, commission, and maintain customer systems according to procedures and safety standards
• Perform onsite troubleshooting, repairs, and preventive maintenance to maximize system performance
• Create accurate technical documentation and service reports that support quality and compliance
• Engage with customers to understand needs and identify opportunities for additional support

Skills

Active Listening

Customer Support

Maintenance and Repair

Problem Solving

Safety Standards

Technical Documentation

Time Management

UPS Experience

Job description

Join our field services team as a Service Engineer (UPS) and play a key role in keeping customer operations safe, reliable, and efficient. You'll work hands-on with advanced systems, solve real-world technical challenges, and build lasting customer relationships.

What will you do?

• Install, commission, and maintain customer systems according to established procedures and safety standards
• Perform onsite troubleshooting, repairs, and preventive maintenance to maximize system performance
• Create accurate technical documentation and service reports that support quality and compliance
• Engage with customers to understand their needs and identify opportunities for additional support

What are the key skills we are looking for?

• Active Listening - developing level; understanding customer concerns and translating them into actionable service responses
• Customer Support - foundational level; delivering responsive service that builds trust and satisfaction
• Maintenance and Repair - developing level; executing routine and corrective maintenance to ensure system reliability
• Problem Solving - developing level; diagnosing technical issues and implementing effective solutions onsite
• Safety Standards - developing level; adhering to protocols that protect you, customers, and equipment
• Technical Documentation - developing level; recording service activities accurately for compliance and continuity
• Time Management - developing level; prioritizing tasks to meet service commitments efficiently

What qualifications will make you successful?

• Customer-focused approach with strong interpersonal skills and professionalism in the field
• Prior experience with UPS
• Resilience and flexibility to adapt to changing conditions and solve problems independently
• Attention to detail that ensures every task meets quality and safety expectations
• Eagerness to develop technical expertise and grow within a dynamic services environment

What's in it for me?

• Comprehensive technical training and ongoing development opportunities
• Variety and challenge working across different customer sites and technologies
• Career advancement potential within a global services organization
• Collaborative team environment committed to safety, excellence, and your success

Bring your technical skills and customer focus to a team that's ready to support your growth!

Rewards designed for you

Our Total Rewards is our way of saying: We see you and we value you. It's more than just pay and benefits-it's a meaningful investment in you. It is designed to help you perform, grow, feel safe, and elevate your potential. The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community. At Schneider Electric, we're here for what matters most to you.

* Country-specific programs and initiatives may be available.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

€40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.