Service Technician

SEW-EURODRIVE PTE. LTD.; Singapore; On-site; SGD 22,000 - 38,000; Full time

Benefits offered by this job

14 days annual leave

5-day work week

Bonus

Meal allowance SGD80

Health screening

Dental reimbursement

Hospitalisation insurance

Personal accident insurance

Specialist treatment coverage

Training hours

Overseas work opportunities

Job summary

SEW-EURODRIVE PTE. LTD. seeks a field service technician to perform commissioning, repair, troubleshooting, inspection, modification, and warranty checks for geared motors and related products.

You will train customers on product use and maintain a safe workshop environment. Responsibilities include indoor and outdoor service tasks, detailed reporting, and occasional overseas travel, with emphasis on safety and clear communication.

Qualifications

• Must have Higher NITEC in Mechanical Engineering with 1 year relevant experience.
• Able to train customers clearly on product use and maintenance.
• Physically fit to perform outdoor work and handle tools.

Responsibilities

• Perform commissioning, repair, troubleshooting, inspection, modification, and warranty checks on products indoors and outdoors.
• Prepare and issue detailed service reports for customer jobs completed indoors and outdoors.
• Assemble and disassemble units to support maintenance and repair activities.
• Deliver training sessions to customers on product use and maintenance.
• Investigate customer complaints related to product defects or non-conformance and propose solutions.
• Maintain cleanliness and organization of the workshop area and equipment.
• Occasionally travel overseas to support activation projects.
• Safely perform work at height at client sites and carry tools weighing up to 10 kg.

Skills

Training delivery

Education

Higher NITEC in Mechanical Engineering

Job description

COMPANY OVERVIEW

SEW-EURODRIVE is a German multinational company established in Singapore since 1981, specializing in manufacturing geared motors, electric motors, and inverter technology. It operates globally with over 17,000 employees across 49 countries.

JOB SUMMARY

You will perform indoor and outdoor service jobs including commissioning, repair, troubleshooting, inspection, modification, and warranty checks for geared motors and related products. You will also train customers on product use and maintain a safe, clean workshop environment.

RESPONSIBILITIES

• Perform commissioning, repair, troubleshooting, inspection, modification, and warranty checks on products both indoors and outdoors
• Prepare and issue detailed service reports for customer jobs completed indoors and outdoors
• Assemble and disassemble units to support maintenance and repair activities
• Deliver clear and concise training sessions to customers on product use and maintenance
• Investigate customer complaints related to product defects, failures, or non-conformance and recommend effective solutions
• Maintain cleanliness and organization of the workshop area and equipment at all times
• Travel occasionally overseas to support adhoc activation projects
• Safely perform work at height at client sites, including climbing outdoor fireman ladders to access crane motors or platforms
• Carry and manage a toolbag weighing up to 10kg when visiting client sites

REQUIREMENTS

• Minimum Higher NITEC in Mechanical Engineering with 1 year relevant work experience
• Physically fit to climb outdoor fireman ladders and carry tools weighing up to 10kg
• Able to conduct training on product use and maintenance in a clear and concise manner

BENEFITS

• 14 days annual leave5-day work week (Monday to Friday, 8:30 AM to 5:30 PM)
• Closed on eve/post of some public holidays with half-day annual leave deduction for full-day plant closures
• Variable and Annual Bonus
• Fixed monthly meal allowance of SGD80
• Annual health screeningDental reimbursement
• Hospitalisation insurance
• Personal accident insurance
• Specialist treatment coverage in addition to GP outpatient medical reimbursements
• Mandatory training hours for each employee
• Opportunity to work overseas

LOCATION

SEW-EURODRIVE PTE. LTD. 9 Tuas Drive 2 S38644

Near Gul Circle MRT station, 15 minutes walk or bus 192 over 3 stops