Service Supervisor (Orchard) - 5 Days

COFFEE CLUB PTE LTD; Singapore; On-site; SGD 20,000 - 31,000; Full time

Benefits offered by this job

5 Days Work Week

Attractive Salary Package

Medical Benefits

Birthday Benefit

Staff Discount

Staff Meal Allowances

Great Career Progression

Various Locations

Job summary

O'Coffee Club in Singapore is hiring for a front-of-house role to greet guests, take orders, and deliver service at a vibrant, non-Halal café. You will coordinate with kitchen and bar teams to ensure timely orders and guest satisfaction across locations.

Join a team with a 5-day work week, medical benefits, staff discounts, and clear career progression. We welcome applicants who are passionate about F&B and thrive in a dynamic café environment.

Qualifications

• Passion for service and F&B industry.
• Positive work attitude and a team player.

Responsibilities

• Greet guests warmly, manage seating arrangements, and ensure smooth guest flow.
• Take accurate food and beverage orders and serve them promptly according to service standards.
• Handle customer inquiries, special requests, and feedback professionally.
• Manage service recovery and ensure guest satisfaction at all times.
• Oversee daily front-of-house operations to maintain smooth and efficient service.
• Coordinate closely with the kitchen and bar teams to ensure timely and accurate orders.
• Ensure compliance with hygiene, safety, and service SOPs.
• Lead and supervise service staff during shift operations.
• Maintain cleanliness and organization of dining areas, service stations, and equipment.
• Perform opening and closing duties for the outlet.
• Perform any ad-hoc duties assigned by your superior

Skills

Customer service

Team player

Communication

POS familiarity

Tools

POS System

Job description

O'Coffee Club - Our Story (Non-Halal) https://www.ocoffeeclub.com/ Singaporeans are welcome.

We are passionate about premium coffee craft , focusing on everything from bean sourcing to roasting and brewing. If you're passionate about food & beverage, love working in a dynamic café culture , and want to be part of a brand with deep roots in the local community and regional presence - we want you!

What Makes Us Unique

• A robust menu featuring signature drinks, all-day breakfast, hearty mains, pastas, desserts, and creative beverages (non-Halal). SG Eats
• Modern café environments ideal for social gatherings, casual work sessions, and everyday dining.
• Multiple locations across Singapore including Raffles City , Jewel Changi Airport , Academia , Paragon Indulgence , T3 Airport , and more.

Our offer

For more details: O'Coffee Club - Our Story (ocoffeeclub.com)

Staff benefits

• 5 Days Work Week (Including Sat, Sun & PH)
• Attractive Salary Package
• Medical Benefits
• Birthday Benefit
• Staff Discount
• Staff Meal Allowances
• Great Career Progression
• Various Locations

Responsibilities

• Greet guests warmly, manage seating arrangements, and ensure smooth guest flow.
• Take accurate food and beverage orders and serve them promptly according to service standards.
• Handle customer inquiries, special requests, and feedback professionally.
• Manage service recovery and ensure guest satisfaction at all times.
• Oversee daily front-of-house operations to maintain smooth and efficient service.
• Coordinate closely with the kitchen and bar teams to ensure timely and accurate orders.
• Ensure compliance with hygiene, safety, and service SOPs.
• Lead and supervise service staff during shift operations.
• Maintain cleanliness and organization of dining areas, service stations, and equipment.
• Perform opening and closing duties for the outlet.
• Perform any ad-hoc duties assigned by your superior

Requirements

• Passion for service and F&B industry
• Positive work attitude and a team player