Service Staff

R E & S ENTERPRISES PTE LTD; Singapore; On-site; SGD 17,000 - 22,000; Full time

Job summary

RE&S Enterprises Pte Ltd in Singapore is seeking service-oriented staff to support daily restaurant operations. You will greet guests, take orders, and assist with cash handling and beverage service.

The role focuses on food quality, hygiene, and customer satisfaction, requiring teamwork and clear communication to maintain high service standards.

Responsibilities

• Execute greeter, runner, bartender, or cashier roles per SOP.
• Prepare restaurant for service by checking menus, reservations, and setup.
• Deliver attentive, courteous service to guests.
• Handle cash transactions accurately and securely.
• Prepare and serve drinks and desserts per quality standards.
• Address customer concerns and escalate as needed.
• Identify and report service or hygiene issues.
• Follow SOPs and safety requirements.
• Inspect and clean utensils and areas to maintain hygiene.
• Report unsafe conditions related to personal and food safety.
• Communicate clearly with team to support operations.
• Collaborate to maintain high dining standards.

Job description

Company Overview

RE&S Enterprises Pte Ltd is a leading restaurant chain in Singapore with over 60 outlets and 25 years of experience. We focus on delivering affordable, quality Japanese dining experiences centered on Food for Life, driven by continual growth and innovation.

Job Summary

You will support restaurant operations by executing service tasks, managing cash, ensuring food quality and safety, addressing customer concerns, and collaborating effectively with team members to deliver excellent dining experiences.

Responsibilities

• Execute assigned roles such as greeter, runner, bartender, or cashier following standard operating procedures (SOP) to ensure smooth restaurant operations
• Prepare the restaurant for daily service by verifying food item availability, checking special menus, confirming guest reservations, and setting up service areas and payment systems
• Deliver attentive and courteous service to customers to enhance their dining experience
• Manage cash transactions accurately and securely according to cash handling procedures
• Prepare and serve drinks, beverages, and dessert items following quality standards
• Address customer complaints promptly and escalate unresolved issues to supervisors as per guidelines
• Identify potential service, food quality, or cleanliness issues and recommend improvements to maintain high standards
• Follow all SOPs and safety requirements to ensure compliance with operational and hygiene standards
• Inspect and clean utensils and restaurant areas to maintain safety and hygiene standards consistently
• Detect and report unsafe or non-compliant conditions related to personal and food safety to prevent hazards
• Collaborate as a dependable team member by communicating clearly and audibly to support team effectiveness