Service Sales Engineer - Up to $5.5K basic #HAC

Recruit Express Pte Ltd; Singapore; On-site; SGD 56,000 - 67,000; Full time

Job summary

Recruit Express Pte Ltd is seeking a results-driven Sales Engineer to expand service revenue within an assigned Singapore territory. You will proactively contact customers by phone, email and on-site visits to identify opportunities for maintenance agreements, calibrations and lifecycle services.

The role requires 2-3 years in technical sales or sales engineering (aftermarket a plus) and a Diploma or Degree in Engineering.

Qualifications

• 2-3 years of experience in technical sales or sales engineering.
• Service sales or aftermarket sales experience.
• Diploma or Degree in Engineering.

Responsibilities

• Develop and grow service revenue within an assigned customer base and territory.
• Proactively contact customers through telephone calls, emails, customer visits and other sales activities.
• Identify opportunities for preventive maintenance, calibration, service agreements, equipment upgrades and other lifecycle services.
• Generate quotations and follow up systematically to improve quotation conversion.
• Expand existing service contracts while identifying opportunities to convert transactional customers into contract customers.
• Develop new service opportunities from installed equipment base.
• Identify opportunities to cross-sell additional services and solutions across relevant product portfolios.
• Generate leads and cross leads
• Maintain a healthy sales pipeline and deliver agreed sales targets and monitor sales metrics.
• Communicate the value of preventive maintenance, calibration and lifecycle services.
• Work closely with Service Engineers, Product Sales team, Service Operations and Customer Support to ensure effective delivery of customer commitments.
• Represent and participate in exhibitions, seminars, customer trainings, etc.
• Maintain accurate customer, opportunity and activity information in CRM/SAP.

Skills

Technical sales experience

Education

Engineering diploma/degree

Job description

Key Responsibilities

• Develop and grow service revenue within an assigned customer base and territory.
• Proactively contact customers through telephone calls, emails, customer visits and other sales activities.
• Identify opportunities for preventive maintenance, calibration, service agreements, equipment upgrades and other lifecycle services.
• Generate quotations and follow up systematically to improve quotation conversion.
• Expand existing service contracts while identifying opportunities to convert transactional customers into contract customers.
• Develop new service opportunities from installed equipment base.
• Identify opportunities to cross-sell additional services and solutions across relevant product portfolios.
• Generate leads and cross leads
• Maintain a healthy sales pipeline and deliver agreed sales targets and monitor sales metrics.
• Communicate the value of preventive maintenance, calibration and lifecycle services.
• Work closely with Service Engineers, Product Sales team, Service Operations and Customer Support to ensure effective delivery of customer commitments.
• Represent and participate in exhibitions, seminars, customer trainings, etc.
• Maintain accurate customer, opportunity and activity information in CRM/SAP.

Qualification Requirements

• Min Diploma or Degree in any Engineering, preferably:
• 2-3 years of experience in technical sales or sales engineering.
• Service sales or aftermarket sales.
• Up to $5.5K (Basic)