Service Sales Engineer (After sales/ West/ Up $5500 with comms) #HAC

Recruit Express Pte Ltd; Singapore; On-site; SGD 48,000 - 80,000; Full time

Job summary

Recruit Express Pte Ltd in Singapore seeks a driven sales professional to develop service revenue within an assigned customer base and territory. You will proactively contact customers by phone, email, and visits to identify opportunities for preventive maintenance, calibration, service agreements, and lifecycle services.

You will generate quotations, expand contracts, cross-sell services, and maintain a healthy pipeline, collaborating with Service Engineers, Product Sales, and Customer Support

Qualifications

• Diploma or Degree in Engineering, preferably from the listed disciplines.

Responsibilities

• Develop and grow service revenue within an assigned customer base and territory.
• Proactively contact customers through telephone calls, emails, customer visits and other sales activities.
• Identify opportunities for preventive maintenance, calibration, service agreements and other lifecycle services.
• Generate quotations and follow up systematically to improve quotation conversion.
• Expand existing service contracts while identifying opportunities to convert transactional customers into contract customers.
• Develop new service opportunities from company's installed equipment base.
• Identify opportunities to cross-sell additional services and solutions across relevant product portfolios.
• Generate leads and cross leads.
• Maintain a healthy sales pipeline and deliver agreed sales targets and monitor sales metrics.
• Communicate the value of preventive maintenance, calibration and lifecycle services.
• Work closely with Service Engineers, Product Sales team, Service Operations and Customer Support to ensure effective delivery of customer commitments.
• Represent and participate in exhibitions, seminars, customer trainings, etc.
• Maintain accurate customer, opportunity and activity information in CRM/SAP.

Education

Mechanical Engineering

Electrical/Electronic Engineering

Mechatronics

Instrumentation

Chemical Engineering

Biomedical/Biotechnology-related disciplines

Other relevant technical or science disciplines

Candidates from other disciplines with strong technical aptitude and demonstrated interest in B2B sales

Tools

CRM

SAP

Job description

Develop and grow service revenue within an assigned customer base and territory. Proactively contact customers through telephone calls, emails, customer visits and other sales activities. Identify opportunities for preventive maintenance, calibration, service agreements, equipment upgrades and other lifecycle services. Generate quotations and follow up systematically to improve quotation conversion. Expand existing service contracts while identifying opportunities to convert transactional customers into contract customers. Develop new service opportunities from company's installed equipment base. Identify opportunities to cross-sell additional services and solutions across relevant product portfolios. Generate leads and cross leads. Maintain a healthy sales pipeline and deliver agreed sales targets and monitor sales metrics. Communicate the value of preventive maintenance, calibration and lifecycle services. Work closely with Service Engineers, Product Sales team, Service Operations and Customer Support to ensure effective delivery of customer commitments. Represent and participate in exhibitions, seminars, customer trainings, etc. Maintain accurate customer, opportunity and activity information in CRM/SAP.

Requirements

• Diploma or Degree in Engineering, preferably:
• Mechanical Engineering
• Electrical/Electronic Engineering
• Mechatronics
• Instrumentation
• Chemical Engineering
• Biomedical/Biotechnology-related disciplines
• Other relevant technical or science disciplines
• Candidates from other disciplines with strong technical aptitude and demonstrated interest in B2B sales may also be considered.