Service Field Associate

Otis SE; Singapore; On-site; SGD 42,000 - 64,000; Full time

Benefits offered by this job

Long-term contract

Intensive training in technology and软技

Tools & iPhone provided

Employee support program

Health & safety priority

Job summary

Otis SE is seeking a qualified maintenance mechanic in Singapore to ensure safe operation of elevators and escalators across a defined territory. You will perform maintenance visits, address breakdowns promptly, and liaise with customers on site to build strong working relationships.

You will bring a Diploma or Higher Nitec in Vertical Transportation or Engineering, plus a CoC certification and at least 4 years of relevant experience, with a solid understanding of safety standards.

Qualifications

• Diploma or Higher Nitec in Vertical Transportation/Engineering or related discipline.
• CoC Certification is required.
• Min 4 years of experience servicing elevators/escalators.
• Familiar with safety regulations and industry standards.

Responsibilities

• Carry out 100% of elevator maintenance and service visits in your territory.
• Manage the portfolio of elevators within your geographical area.
• Respond promptly to breakdowns with aim of first-time fix.
• Carry out minor repairs to maintain operation.
• Liaise with customers on site to maintain good working relationships.

Skills

Vertical Transport

Engineering

Maintenance

Troubleshooting

Education

Vertical Transportation Diploma/Higher Nitec

Job description

Role Overview

Date Posted: 2026-04-14 Country: Singapore Location: 8 Kallang Avenue #07-01/09 Aperia Tower 1, Singapore

Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis is growing and is looking for a maintenance mechanic for one of our entities located in Singapore. Your priority is to ensure the safety of passengers and technical stakeholders by safely maintaining a portfolio of elevator and escalator units.

• Carry out 100% of the elevator maintenance and service visits of the units within your territory
• Work within your defined geographical area / territory, managing the portfolio of elevators within it
• Respond proactively and quickly to fix any breakdowns, aiming to achieve first time fix
• Carry out minor repairs to achieve continual operation
• Liaise directly with the customer while on site to build a good working relationship

What you will need to be successful

• Diploma/ Higher Nitec in Vertical Transportation/ Engineering or relevant disciplines
• A valid CoC Certification
• Min. 4 years of work experience in servicing and maintaining elevators and escalators
• Familiarity with safety regulations and industry standards for lift equipment.
• Ability to work independently and as part of a team, with strong problem-solving skills.

What’s In it For Me / Benefits

• You will receive a long-term employment contract with the world market leader in a crisis-proof industry.
• We offer you remuneration in accordance with local financial standards / wage agreement.
• We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time.
• You will receive modern and high-quality work clothes, your own tools, an iPhone.
• The health and safety of our employees is our top priority.
• We promote this through regular training about occupational health and safety as well as through an employee support program.

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. You may recognise our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers!

We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do.

If you would like to learn more about environmental, social and governance (ESG) at Otis.

Become a part of the Otis team and help us Build whats next!

Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law.

To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [e-mail].

We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential.

Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.