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Recruit Express Pte Ltd is seeking a field service technician to install, maintain, and repair client systems and machinery across Singapore and abroad. The role involves on-site work and travel to client sites.
You will manage project delivery to meet deadlines, install and commission new equipment, provide technical support and training, and collaborate with sales, engineering, and suppliers to ensure seamless service delivery and continuous improvement.
Responsible for installing, maintaining, repairing of our system and other machinery for clients.
Project Management - Able to manage and project delivery to meet deadlines.
Installation and Commissioning - Install and commission new equipment, systems, and software, ensuring they meet client specifications and are functioning correctly.
Maintenance and Repair - Perform routine maintenance, diagnose issues, and repair or replace faulty components to minimize downtime and ensure optimal system performance.
Troubleshooting - Identify and resolve technical problems, often working under time pressure to meet client deadlines.
Provide technical support and training to customer, explaining and train customer to operate our systems and equipment.
Site Visits - Travel to client sites to perform installations, maintenance, and repairs. Local & overseas.
Maintain accurate records of work performed, including reports, diagrams, and other documentation.
Work with cross-functional teams, such as sales, engineeringteam and supplier to ensure seamless service delivery.
Continuous Improvement - Identify opportunities to improve processes, procedures, and products, and implement changes to enhance service quality and efficiency.