- Basic up to $4,500 + Standby Allowance $50 + HP Allowances $80 + Bonus
- AL start from 15 days
- At least 2 years of hands-on experience in preventive maintenance engineering (ACMV/DX systems preferred)
About the role
The Service Engineer performs periodic servicing, maintenance, and troubleshooting of CRAC/WDS systems. The role involves diagnosing hardware/software faults, identifying root causes, and recommending solutions. You will conduct equipment power-up/down procedures and respond promptly to emergency calls.
Key responsibilities
- Perform periodic servicing, maintenance, and troubleshooting of CRAC/WDS systems
- Diagnose hardware/software faults, identify root causes, and recommend solutions
- Conduct equipment power-up/down procedures and respond promptly to e-calls (emergency calls)
- Provide technical support and onsite training on Operation & Maintenance Manuals (OMM)
- Maintain strong client relationships and liaise with customer engineering departments
- Complete detailed service reports after each servicing/e-call
- Submit weekly/monthly reports on work activities, progress, and remedial actions
- Monitor and manage contractor activities to ensure adherence to safety/operational procedures
- Plan, execute, and update daily work schedules
- Strictly follow data center safety rules, regulations, and quality standards
Requirement
- Minimum ITE/Diploma in Mechanical/Electrical Engineering or equivalent
- At least 2 years of hands-on experience in preventive maintenance engineering (ACMV/DX systems preferred)
- Proficient in electrical/mechanical systems troubleshooting
- Practical knowledge of CRAC, WDS (water detection system), or related critical infrastructure
- Excellent problem-solving, analytical, and communication skills (written/verbal)
- Highly organized with ability to prioritize tasks in high-pressure environments
- Team player with a positive, motivated, and willing-to-learn attitude
- Flexibility and willingness to perform standby duties as required by operational needs
- Able to perform manual tasks in data center environments