Service Engineer (Chillers)

U3 Infotech Pte Ltd; Singapore; On-site; SGD 42,000 - 62,000; Full time

Job summary

U3 Infotech Pte Ltd is seeking a skilled Service Engineer to join our team, focusing on chiller maintenance and commissioning in client environments.

The role requires hands-on experience with chiller systems, strong problem-solving and communication skills, and a commitment to delivering excellent service. Travel to client sites is expected, with standby shifts as needed.

Qualifications

• Diploma or Bachelor's degree in engineering.
• 3–5 years of HVAC/chiller maintenance experience.
• Ability to travel to client sites and work in varied environments.

Responsibilities

• Perform routine maintenance and troubleshooting of chiller systems to ensure optimum performance.
• Provide exceptional customer service by addressing client inquiries and concerns.
• Diagnose mechanical, electrical, and control system issues and implement solutions.
• Educate clients on proper operation and maintenance practices.
• Prepare and submit detailed service reports and recommendations.
• Execute commissioning processes for new chiller installations.
• Collaborate with agents, customers, and contractors to verify performance and compliance.
• Adhere to safety protocols and conduct safety briefings.
• Travel to client sites and respond to breakdown calls during standby shifts.

Skills

HVAC knowledge

Troubleshooting

Customer service

Communication

Education

Diploma in Engineering

Bachelor's Degree in Engineering

Job description

We are seeking a skilled and motivated Service Engineer to join our team, specializing in chiller maintenance and commissioning. The ideal candidate will have hands-on experience in servicing chillers and related HVAC systems, demonstrating strong technical abilities, excellent problem-solving skills, strong communication skills and a commitment to delivering outstanding customer service.

Perform routine maintenance and troubleshooting of chiller systems to ensure optimal performance and efficiency.

• Provide exceptional customer service by addressing client inquiries and concerns regarding chiller operations and maintenance.
• Diagnose mechanical, electrical, and control system issues and implement effective solutions.
• Educate clients on proper operation and maintenance practices to extend the lifespan of their chiller systems.
• Prepare and submit detailed reports outlining service activities, findings, and recommendations for future improvements.
• Execute commissioning processes for new chiller installations, ensuring systems are installed correctly and functioning as designed.
• Collaborate with MHI agents, customers, and contractors to verify system performance and compliance with specifications.
• Foster a collaborative working relationship with contractors, encouraging teamwork and shared problem-solving.
• Work closely with contractors to share knowledge, improve processes, and enhance overall service delivery.
• Adhere to safety protocols and regulations while performing service tasks to ensure a safe working environment. Conduct safety briefings and ensure all parties understand their responsibilities regarding security.
• May involve working in various environmental conditions, including outdoor settings.
• Field-based role requiring travel to client sites.
• Available to respond to chiller breakdown calls duringassigned standby shifts.

Education level & relevant experience:

• Diploma and Bachelor's Degree in Engineering
• Proven experience in chiller maintenance, commissioning, or related HVAC roles (3-5 year).

Requirements

• 3-5 years in HVAC or chiller
• Strong technical knowledge of chiller systems, HVAC principles, and electrical controls
• Excellent problem-solving skills and attention to detail.
• Strong communication skills to interact effectively with clients and team members.

Ability to work independently and manage time efficiently