Service Crew

Initia Group SGinitia.sg; Singapore; On-site; SGD 18,000 - 21,000; Part time

Job summary

INITIA Group's F&B brand is seeking a friendly, entry-level Server (Part-time) to join our team in Singapore. You will support the Outlet In-Charge, build guest rapport, and contribute to sales through warm service, with a schedule of at least 3 days per week and 20 hours weekly, up to 35 hours.

You'll start with buzzer and table management, food runner duties, and menu mastery training, progressing to server duties after successful tests.

Qualifications

• Less than 1 year F&B experience.
• Good communication skills.
• Able to work independently and demonstrate positive energy.
• Friendly, outgoing, and dedicated to delivering outstanding customer service.
• Flexibility to work shifts, including weekends and public holidays, based on business needs.

Responsibilities

• BUZZER & TABLE MANAGEMENT: Clear and reset tables between seatings; maintain table cleanliness; respond to buzzer calls.
• FOOD RUNNER DUTIES: Deliver food from kitchen to tables; learn menu items; ensure presentation and temperature.
• MENU MASTERY & TRAINING: Study menu; participate in mandatory training and tastings; pass role-play tests.
• PROGRESSION TO SERVER DUTIES: Upon passing tests, begin taking customer orders and serving food/beverages.
• CUSTOMER ENGAGEMENT: Provide friendly, attentive service and answer basic menu questions.

Skills

Communication

Customer service

Teamwork

Flexibility

Job description

Job Title: Server (Part-time)

Job Level: Entry-level

Department: F&B Operations

Weekday Rate: $13/hour

Weekend Rate: $15/hour

Schedule: Minimum 3 days/week, 20 hours/week minimum, up to 35 hours/week

Overall Job Objectives:

We are looking for highly motivated and passionate individuals to provide warm, friendly, and exceptional food & beverage service within INITIA Group's F&B brands. He/She will assist the Outlet In-Charge in driving outlet sales while delivering excellent service to ensure customer satisfaction.

Key responsibilities:

1. BUZZER & TABLE MANAGEMENT

- Clear and reset tables efficiently between seatings

- Maintain table cleanliness and proper setup throughout service

- Respond promptly to buzzer calls from customers

2. FOOD RUNNER DUTIES

- Deliver food from kitchen to tables accurately and promptly

- Learn menu items, ingredients, and preparation methods during food running

- Ensure proper presentation and temperature of all dishes

3. MENU MASTERY & TRAINING

- Study menu thoroughly including dish names, ingredients, and Korean terminology

- Participate in mandatory training sessions and tastings

- Pass role-play tests demonstrating menu knowledge and storytelling ability

4. PROGRESSION TO SERVER DUTIES

- Upon passing tests, begin taking customer orders

- Serve food and beverages with proper technique

- Engage with customers to enhance dining experience

5. CUSTOMER ENGAGEMENT

- Provide friendly, attentive service

- Answer basic menu questions accurately

- Support senior servers and team members

Qualifications of the role:

• Less than 1 year F&B experience
• With Good communication skills
• Able to work independently and demonstrate positive energy.
• Friendly, outgoing, and dedicated to delivering outstanding customer service.
• Flexibility to work shifts, including weekends and public holidays, based on business needs.