Service Crew

Kantin at Jewel Changi; Singapore; On-site; SGD 20,000 - 28,000; Full time

Job summary

Kantin at Jewel Changi is hiring a Service Crew to deliver warm hospitality in a fast-paced airport dining setting. You will greet guests, take orders, serve meals and drinks, and ensure tables and front-of-house areas are immaculate.

This full-time role in the Changi Airport East Region offers hands-on experience in a busy hospitality team, opportunities to upsell, handle cash transactions, and collaborate with the kitchen to ensure accurate order delivery.

Qualifications

• Previous experience in a customer-facing role within the hospitality or food & beverage industry is preferred.
• Excellent communication and interpersonal skills with a focus on providing exceptional customer service.

Responsibilities

• Greet guests warmly and provide a friendly welcome.
• Assist guests with menu selections and recommendations.
• Take and process food and drink orders efficiently.
• Ensure tables are set up and maintained to a high standard.
• Clear and clean tables promptly.
• Restock front-of-house supplies.
• Collaborate with the kitchen team to ensure accurate order delivery.
• Handle cash and card transactions accurately.
• Make and serve drinks, cocktails, and desserts.
• Maintain a clean and organized work environment.

Skills

Customer-facing

Communication

Interpersonal skills

Cash handling

F&B service

Team collaboration

Job description

About the role

Kantin at Jewel Changi is seeking a motivated and customer-focused Service Crew to join our dynamic team at our restaurant located in the Changi Airport East Region.

This full-time position is an excellent opportunity to be part of an innovative and fast-paced hospitality environment, where you will be responsible for providing exceptional service to our guests.

What you'll be doing

• Greeting and welcoming guests with a warm and friendly demeanour
• Assisting guests with menu selections and making recommendations
• Taking and processing food and drink orders efficiently
• Ensuring tables are set up and maintained to a high standard
• Clearing and cleaning tables in a timely manner
• Restocking and maintaining the front-of-house supplies
• Collaborating with the kitchen team to ensure prompt and accurate order delivery
• Handling cash and card transactions with accuracy
• Making and serving drinks, cocktails, desserts
• Maintaining a clean and organised work environment

What we're looking for

• Previous experience in a customer-facing role within the hospitality or food and beverage industry
• Excellent communication and interpersonal skills with a focus on providing exceptional customer service