SERVICE CREW

FOC SENTOSA PTE. LTD.; Singapore; On-site; SGD 20,000 - 27,000; Full time

Job summary

FOC SENTOSA PTE. LTD. is seeking courteous food and beverage service staff to greet guests, manage reservations, seat guests, and deliver menu recommendations with a warm, attentive approach.

You will maintain high standards of cleanliness, assist with event service, coordinate with kitchen, and ensure guests are satisfied with each course from arrival to departure.

Responsibilities

• Always greet and welcome guests promptly in a warm and friendly manner.
• Thank guests and bid a fond farewell with anticipation for their next visit.
• Assist guests with table reservations.
• Assist guests while seating.
• Ensure guests are serviced within specified time.
• Have good knowledge of the menu and presentation standards.
• Be able to answer questions regarding the menu and assist with menu selections.
• Anticipate any unexpected guest needs and respond promptly and tactfully.
• Apply service techniques correctly at all times, and serve Food & Beverage items with enthusiasm.
• Serve food courses and beverages to guests.
• Set tables according to event type and service standards.
• Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
• Check with guests to ensure satisfaction with each food course and beverages.
• Responsible for clearing, collecting and returning food and beverage items to the proper area.
• Maintain cleanliness of work areas, china, glass, etc. throughout the shift.

Job description

RESPONSIBILITIES AND MEANS

Alwaysgreet and welcome guests promptly in a warm and friendly manner.

Alwaysthank and give fond farewell to guests conveying anticipation for their nextvisit.

Assistguest with tablereservation.

Assistguest while seating.

Ensureguest are serviced within specified time.

Has agood knowledge of menu and presentation standards.

Able toanswer any questions regarding menu and assist with menu selections.

Able toanticipate any unexpected guest need and reacts promptly and tactfully.

Alwaysapplies service techniques correctly at all times, and serving Food &Beverage items with enthusiasm.

Servefood courses and beverages to guests.

Settables according to type of event and service standards.

Communicateadditional meal requirements, allergies, dietary needs, and special requests tothe kitchen.

Checkwith guests to ensure satisfaction with each food course and beverages.

Responsiblefor clearing, collecting and returning food and beverage items to proper area.

Maintaincleanliness of work areas, china, glass, etc. throughout the shift.