Service & Café Associate — Customer Focus, Growth & Perks

CACAO SOCIAL PTE. LTD.; Singapore; On-site; SGD 20,000 - 27,000; Full time

Benefits offered by this job

Chocolate discounts

Fun work environment

Growth opportunities

Job summary

CACAO SOCIAL PTE. LTD. in Singapore is seeking a friendly café team member to deliver outstanding service for dine-in, takeaway, and collection. You will keep the counter tidy and assist customers with queries while helping with order packing and stock updates.

The role emphasizes hygiene, safety, teamwork, and adaptability, with responsibilities spanning café operations, events, inventory, and occasional cash handling. Enjoy chocolate product discounts and a growth‑minded, fun work environment.

Qualifications

• Excellent customer service and communication skills.
• Strong organisational abilities and time management.
• Team player with a positive attitude.
• Attention to detail and accuracy in tasks.
• Adaptable to varying tasks and busy periods.
• Hygiene and safety conscious in a food environment.

Responsibilities

• Assist customers for dine-in, takeaway, or pickup.
• Maintain service area and retail stock.
• Pack orders and coordinate deliveries.
• Support sales and marketing activities; process stockist orders.
• Keep inventory records and update POS with new products.
• Assist with events planning and setup.
• Prepare and serve food and beverages; handle cash and paperwork.
• Assist customers with queries and curate bespoke chocolate collections.

Skills

Customer service

Organised

Team player

Detail-oriented

Adaptable

Hygiene and safety conscious

Tools

POS system

Job description

CACAO SOCIAL PTE. LTD. in Singapore is seeking a friendly café team member to deliver outstanding service for dine-in, takeaway, and collection. You will keep the counter tidy and assist customers with queries while helping with order packing and stock updates.

The role emphasizes hygiene, safety, teamwork, and adaptability, with responsibilities spanning café operations, events, inventory, and occasional cash handling. Enjoy chocolate product discounts and a growth‑minded, fun work environment.