Senior Valve Service Engineer – Field & Site Support

Emerson; Singapore; On-site; SGD 67,000 - 100,000; Full time

Job summary

Emerson in Singapore is seeking a Service Engineer to oversee valve servicing both in-house and at customer sites, including site walks and site implementation.

You will participate in site surveys, troubleshoot valve and control instrument issues, coordinate with the service team to plan execution, and perform valve repairs as needed. A Diploma in Mechanical or Instrumentation Engineering with 4+ years in service is preferred.

Qualifications

• Diploma in Mechanical / Instrumentation Engineering
• 4+ years of related experience in instrumentation, process or service industry
• Experience in a service operation or maintenance (mechanical and electrical) is a plus

Responsibilities

• Participates in site survey and site implementation for all valves relating initiatives.
• Troubleshoots valves and control instruments issues at site for customers.
• Works with customer service team to schedule and prepare execution plan for service jobs.
• Conducts valve repair work both in-house and at customers' site when required.
• Generates report for customers on root cause analysis.
• Works with the business unit on customer challenges and derive solutions to solve other issues that they are facing.
• Takes initiative to identify opportunities at site to create Sales leads for Emerson products, services and solutions.
• Ensures compliance of workplace safety rules and PPE usage as required.

Skills

Valve knowledge

Customer relationship

Team player

Travel on short notice

Education

Diploma in Mechanical / Instrumentation Engineering

Job description

Emerson in Singapore is seeking a Service Engineer to oversee valve servicing both in-house and at customer sites, including site walks and site implementation.

You will participate in site surveys, troubleshoot valve and control instrument issues, coordinate with the service team to plan execution, and perform valve repairs as needed. A Diploma in Mechanical or Instrumentation Engineering with 4+ years in service is preferred.