Senior UX Designer: End-to-End, AI-Driven Booking Flows

jobster private ltd.; Singapore; On-site; SGD 90,000 - 140,000; Full time

Job summary

Jobster Private Ltd in Singapore is seeking a Senior UX Designer to lead end-to-end product initiatives, from discovery to delivery, focusing on logical rather than visual design. You will join a lean cross-functional team of engineers, PMs, and UX designers.

The role requires independent, rigorous thinking, experience with rule-driven or configurable systems, and hands-on work designing task-oriented conversational flows, with emphasis on case studies and collaboration with stakeholders.

Qualifications

• 7+ years of experience designing digital products, including owning projects end-to-end from framing to design handoff.
• Strong systems thinking, with a track record of designing rule-driven or configurable products where a change in one part of the product affects others.
• Able to reason critically and logically: break down ambiguous problems, identify edge cases and failure states, and structure solutions that continue to work as new use cases are added.
• Hands-on experience designing task-oriented conversational flows, including handling ambiguous requests, confirming before irreversible actions, recovering from misunderstandings, and handing off to a structured interface.
• Can explain design decisions and the reasoning behind them to technical and non-technical audiences, including senior management.
• Skilled in Figma, prototyping, and AI-enabled design tools (e.g., Figma Make, Lovable), with a portfolio of shipped responsive web and app designs for production systems.
• BONUSExperience designing for “users” who aren’t people, such as AI assistants acting on someone’s behalf, or APIs consumed by other teams’ front ends

Responsibilities

• Lead product design from discovery to delivery with minimal supervision
• Translate agency and public needs into journeys, flows, and interfaces that are clear, predictable, and account for edge cases
• Design booking flows mainly for web (desktop and mobile), with some app work, and extend them to conversational and AI-assisted channels, keeping booking rules and confirmations consistent across each
• Plan and conduct user research and usability testing with both public officers and members of the public, and synthesise findings into actionable insights
• Facilitate workshops with agency stakeholders to clarify complex operational requirements, and decide which needs the platform should support and which are agency-specific
• Present and advocate design decisions to senior stakeholders, including the trade-offs behind them

Skills

End-to-end product ownership

Systems thinking

Critical thinking

Conversational flows design

Stakeholder communication

Figma

Prototyping

AI-enabled design tools

Tools

Figma Make

Lovable

Job description

Jobster Private Ltd in Singapore is seeking a Senior UX Designer to lead end-to-end product initiatives, from discovery to delivery, focusing on logical rather than visual design. You will join a lean cross-functional team of engineers, PMs, and UX designers.

The role requires independent, rigorous thinking, experience with rule-driven or configurable systems, and hands-on work designing task-oriented conversational flows, with emphasis on case studies and collaboration with stakeholders.