Senior UX Designer — Drive End-to-End Digital Experiences

UFINITY PTE LTD; Singapore; On-site; SGD 60,000 - 90,000; Full time

Benefits offered by this job

Skillset development program

Annual training budget

Regular team gatherings

Open working environment

Transparent support system

Job summary

Ufinity is seeking an experienced product/UX designer to join our design team in Singapore on an initial 1-year contract. You will shape and deliver top-notch user experiences for clients, collaborating with engineers, business analysts, and operations stakeholders.

You will conduct user research, translate insights into wireframes and Figma prototypes, build design systems, and work closely with the development team to ensure feasible implementations.

Qualifications

• Diploma or bachelor's degree in design, IT, or a related field, or equivalent practical experience.
• 5+ years of experience in product design, UX/UI design, or service design across multi-stakeholder projects.
• Strong proficiency in Figma and prototyping tools; familiarity with Miro, Jira, or equivalent tools.
• Experienced in facilitation of ideation workshops and requirements gathering with stakeholders.
• Confident in UX research methodologies, journey mapping, service blueprinting, and prototyping.
• Solid understanding of design systems, responsive design, and WCAG 2.1 AA accessibility.
• Strong communication and presentation skills for technical and non-technical audiences.
• Experience in government/public sector or large-scale enterprise settings preferred.
• Portfolio showing end-to-end design process and measurable impact.

Responsibilities

• Plan and conduct user research activities - interviews, surveys, usability testing; synthesise findings into insights, personas, journeys, and service blueprints.
• Facilitate discovery workshops with business users and stakeholders to surface pain points, map workflows, and define scope.
• Map current-state and to-be journeys across digital touchpoints and backend processes; articulate system interactions and dependencies.
• Translate insights and requirements into wireframes, mock-ups, and high-fidelity Figma prototypes for usability testing and handover.
• Develop design iterations with rationale and trade-offs; drive refinement via usability testing.
• Build and maintain design systems, component libraries, UI specifications, and interaction patterns.
• Collaborate with engineers throughout the development lifecycle to ensure feasible implementation.
• Engage stakeholders, gather requirements, prioritise problems, and present concepts and research findings.

Skills

Figma

Prototyping

UX research

Wireframing

Design systems

Stakeholder comms

Workshop facilitation

WCAG accessibility

Education

Diploma or Bachelor’s in design/IT

Tools

Miro

Jira

Job description

Ufinity is seeking an experienced product/UX designer to join our design team in Singapore on an initial 1-year contract. You will shape and deliver top-notch user experiences for clients, collaborating with engineers, business analysts, and operations stakeholders.

You will conduct user research, translate insights into wireframes and Figma prototypes, build design systems, and work closely with the development team to ensure feasible implementations.