Senior Training Admin Associate

Success Human Resource Centre Pte Ltd.; Singapore; On-site; SGD 28,435 - 34,060; Full time

Job summary

A leading human resource agency in Singapore seeks a candidate for course administration. Responsibilities include managing course registrations, advising learners on schedules, and handling enquiries via email. Required skills include good communication, proficiency in Microsoft Office, and the ability to work independently with various systems. This position offers a contract with an option for renewal and a competitive salary package.

Qualifications

• Experience in working in a learning institute with course administration.
• Ability to work with various systems and software effectively.
• Excellent verbal and written communication skills.

Responsibilities

• Manage course registration, payments, and enrolments.
• Advise learners on class schedules and registration processes.
• Create and manage CRM cases and assist with administrative tasks.

Skills

Communication

Microsoft Excel

Independence

Tools

CRM

TMS

CANVAS

Job description

Contract (Renewable)
Paya Lebar
Monday to Friday (8.30am – 6pm)
Up to $2,800 + Pro-rated PB

Job Responsibilities

• Perform registration, payment and enrolment of courses
• Manage course enrolment and scheduling learners to assigned courses
• Advise learners on class schedules and registration process
• Assist learners on registration, payment and enrolment enquiries
• Reply emails from learners with resolutions to enquiries
• Create and close CRM (Customer Relation Management System) cases within stipulated KPI
• Work on TMS (Training Management System) and CANVAS (Learning Management Systems)
• Perform front desk duties on rotational basis
• Other administrative duties as required

Job Requirements

• Experience in working in a learning institute, course administration, enrolment, class scheduling and reporting
• Able to work with systems
• Good MS Office skills especially excel
• Independent worker with excellent verbal and written communication

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[e-mail] (Reg No: R1107386)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
3 Shenton Way, Shenton House,
#19-01 Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg