Senior Tech Programs Manager, Enterprise Systems & AI

Apple; Singapore; Presencial; SGD 150.000 - 190.000; Jornada completa

Descripción de la vacante

AppleCare Technologies is seeking an experienced BPR Project Manager in Singapore to plan and lead mid-to-large scale technical programs across Sales, Service, Support, Supply Chain, and Logistics. You will partner with diagnostics engineers, TPMs, solution architects, IS&T teams, and business leaders to ensure architectures are robust and changes are adopted enterprise-wide.

You will guide scoping, requirements, design participation, technology selection, resource planning, governance, and risk

Formación

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, Systems Engineering, Industrial Engineering, Computer Science, or closely related technical discipline
• 4+ years of engineering project management or technical program management experience delivering large-scale cross-functional systems or engineering programs
• Partnering on technical solutions with engineering and architecture teams to influence architecture and integration decisions
• Background in supporting system configuration, architecture, and software development life cycles in an engineering or systems context
• Knowledge of enterprise-level systems (SAP or equivalent) and their interdependencies within complex technical ecosystems
• Familiarity with hardware repair, diagnostics, service engineering, or manufacturing and quality engineering environments and associated technical workflows
• Experience with global programs that incorporate regional and country-specific engineering and operational requirements
• Experience delivering project updates and presenting technical information to diverse, cross-functional teams
• Background in defining technical objectives and execution plans for cross-functional engineering and business teams
• Delivery of projects that incorporate AI/ML, data intelligence, or automation technologies as part of the core solution design
• Execution of change management within technical program delivery, encompassing stakeholder impact assessment, organizational readiness, training and communications planning, and user adoption for system and process transitions

Responsabilidades

• Plan and lead complex technical projects to simplify and scale AppleCare enterprise systems
• Partner closely with engineering teams, solution architects, and business stakeholders to drive the design process from problem identification through solution architecture and implementation
• Plan, mobilize, and execute mid to large scale technical projects and programs, ensuring architectures are sound and thoroughly tested

Conocimientos

Engineering PM

Technical PM

AI/ML data

Change management

Stakeholder comms

Cross-functional collab

Educación

Bachelor's degree in a technical field

Master's degree preferred

Herramientas

SAP

Descripción del empleo

AppleCare Technologies is seeking an experienced BPR Project Manager in Singapore to plan and lead mid-to-large scale technical programs across Sales, Service, Support, Supply Chain, and Logistics. You will partner with diagnostics engineers, TPMs, solution architects, IS&T teams, and business leaders to ensure architectures are robust and changes are adopted enterprise-wide.

You will guide scoping, requirements, design participation, technology selection, resource planning, governance, and risk