Senior Team & Operations Leader

ultimate employment private limited; Singapore; On-site; SGD 90,000 - 180,000; Full time

Job summary

Ultimate Employment Private Limited in Singapore seeks a capable Team Leader to guide a cross-functional group and deliver on objectives.

You will lead daily operations, set goals, review performance, and ensure processes comply with regulations while collaborating with other departments to drive value.

The role emphasizes leadership, strategic planning, budgeting, and stakeholder engagement to improve efficiency and service quality.

Qualifications

• Bachelor's degree or equivalent experience.
• 5+ years of relevant experience, including 3+ years in a supervisory or leadership role.
• Proven track record of leading teams and delivering results.

Responsibilities

• Lead, coach, and motivate a team to achieve individual and team objectives.
• Set performance goals, conduct regular performance reviews, and provide constructive feedback.
• Recruit, onboard, and develop team members; identify training and development needs.
• Foster a positive, collaborative, and high-performance work culture.
• Manage scheduling, workload allocation, and team capacity.
• Plan and oversee day-to-day operations to ensure efficiency, quality, and compliance.
• Develop and implement processes, policies, and best practices to improve workflows.
• Monitor KPIs and prepare regular reports for senior management.
• Resolve escalated issues, operational bottlenecks, and team conflicts in a timely manner.
• Ensure compliance with company policies, industry regulations, and health and safety standards.
• Contribute to departmental strategy and translate it into actionable team plans.
• Manage projects and initiatives from planning through execution and evaluation.
• Identify opportunities for cost savings, process improvement, and service enhancement.
• Collaborate cross-functionally with other departments to support organizational objectives.
• Assist in preparing and managing the departmental budget.
• Monitor expenditures and ensure efficient use of resources.
• Manage vendor relationships and procurement as required.
• Serve as the primary point of contact for internal and external stakeholders.
• Communicate team progress, risks, and outcomes to senior leadership.
• Build and maintain strong relationships with clients, partners, and colleagues.

Skills

Leadership

Communication

Analytical thinking

Problem-solving

Interpersonal skills

Time management

Education

Bachelor's degree

Tools

MS Office

Project management tools

CRM

Job description

Ultimate Employment Private Limited in Singapore seeks a capable Team Leader to guide a cross-functional group and deliver on objectives.

You will lead daily operations, set goals, review performance, and ensure processes comply with regulations while collaborating with other departments to drive value.

The role emphasizes leadership, strategic planning, budgeting, and stakeholder engagement to improve efficiency and service quality.