Senior Systems Analyst, IT Solutions & Strategy

gen infotech pte. ltd.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

gen infotech pte. ltd. seeks a System Analyst to collaborate with business and technical teams to develop and implement IT solutions that meet client program demands.

You will provide technical recommendations and assist in troubleshooting for Microsoft-based systems. You will document processes, create user guides, and define requirements across multiple projects. You will coordinate with internal and external development teams, support QA activities, and contribute to the maintenance of our

Responsibilities

• Collaborate with business, stakeholders, clients and project teams to develop and implement IT solutions for client programs.
• Provide technical recommendations for IT software projects that support existing Microsoft based systems.
• Assist in troubleshooting software issues and create technical procedures and user guides.
• Prepare detailed flowcharts, diagrams and system documentation to define capabilities and processes.
• Define and manage functional and non-functional requirements across multiple projects for internal and external stakeholders.
• Develop project artifacts such as logical models, user flows and information architecture to represent solutions.
• Liaise with internal and external development teams to understand requirements and diagnose issues.
• Support QA by helping test case development and coordinating with business owners on enhancements.
• Assist in troubleshooting and maintenance activities on solutions and platforms as needed.
• Stay aware of web technology standards and trends and recommend new implementations.

Job description

gen infotech pte. ltd. seeks a System Analyst to collaborate with business and technical teams to develop and implement IT solutions that meet client program demands.

You will provide technical recommendations and assist in troubleshooting for Microsoft-based systems. You will document processes, create user guides, and define requirements across multiple projects. You will coordinate with internal and external development teams, support QA activities, and contribute to the maintenance of our