Senior Strata Management Team Lead

Knight Frank Services Company Limited; Singapore; On-site; SGD 70,000 - 120,000; Full time

Job summary

Knight Frank Singapore is seeking a Strata Management Senior / Team Manager to oversee a portfolio of residential and mixed-development properties, working with on-site managers to ensure operations run smoothly. Reporting to Head of Business Unit, you will guide your team, maintain strong client relationships, and drive operational excellence.

A Diploma or higher in Facility Management or related field with at least 5 years in property management is required, along with leadership and strong

Qualifications

• Qualified with Diploma or higher in Facility Management or related field.
• Knowledgeable about local codes of practice, regulations, and Building Maintenance and Strata Management Act (BMSMA).
• Natural leader with experience in managing teams and driving operational excellence.
• Excellent interpersonal and presentation skills to engage clients and colleagues.
• Resilient and adaptable with high emotional intelligence (EQ).
• Detail-oriented and proactive, ensuring compliance and excellence.

Responsibilities

• Manage a portfolio of properties, including residential and mixed-development properties, ensuring optimal performance and smooth day-to-day operations.
• Lead and mentor your on-site management team, helping them deliver top-notch service and meet our company standards.
• Build strong client relationships, stay attuned to evolving needs, and deliver exceptional service to ensure satisfaction and retention.
• Chair regular council meetings and support Annual General Meetings (AGMs) by coordinating preparations with the operations team for seamless execution.
• Oversee estate upgrades, such as A&A works, ensuring compliance with statutory regulations by coordinating with government agencies.

Skills

Team leadership

Client relationship management

Communication skills

Regulatory knowledge

Attention to detail

Emotional intelligence

Education

Diploma or higher in Facility Management or related field

Job description

Knight Frank Singapore is seeking a Strata Management Senior / Team Manager to oversee a portfolio of residential and mixed-development properties, working with on-site managers to ensure operations run smoothly. Reporting to Head of Business Unit, you will guide your team, maintain strong client relationships, and drive operational excellence.

A Diploma or higher in Facility Management or related field with at least 5 years in property management is required, along with leadership and strong