Senior SRE: Agentic, AI-Driven Reliability Leader

GoodNotes Limited; Singapore; Presencial; SGD 120.000 - 180.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Customized Growth & Wellness Budgets

Global Connectivity

Descripción de la vacante

Goodnotes is seeking a Senior SRE Engineer to join the founding SRE team for New Goodnotes, our flagship product. You will own operational quality, driving reliability, performance, and early problem detection across infrastructure and application code.

You will collaborate with Product and Platform Engineers to set reliability goals and deliver improvements, building agentic tooling and playbooks to enable largely autonomous operations while preserving human oversight when needed.

Formación

• Significant experience in SRE or similar role.
• Strong software engineering skills and ability to work with unfamiliar code.
• Hands-on experience operating production systems on AWS.
• Understanding of distributed systems, networks and databases.
• Experience defining reliability objectives with observability.
• Experience responding to production incidents under pressure.
• Practical use of AI tools in engineering workflows.

Responsabilidades

• Own operational quality: define availability, reliability and performance objectives and use SLOs and error budgets.
• Build observability: instrumentation, dashboards and actionable alerts.
• Engineer lasting improvements: fix failure modes in code, infra and architecture.
• Build an agentic SRE platform: empower agents to investigate alerts and runbooks.
• Lead incident response: participate in on-call and coordinate recovery.
• Learn from production: turn incidents into system improvements.
• Reduce toil: replace manual work with automation.
• Shape team practices across Global and Shanghai teams.

Conocimientos

SRE experience

Software engineering

AWS production

Distributed systems

Observability

Incident response

AI tooling

Ownership & comms

Herramientas

AWS

Kubernetes

Descripción del empleo

Goodnotes is seeking a Senior SRE Engineer to join the founding SRE team for New Goodnotes, our flagship product. You will own operational quality, driving reliability, performance, and early problem detection across infrastructure and application code.

You will collaborate with Product and Platform Engineers to set reliability goals and deliver improvements, building agentic tooling and playbooks to enable largely autonomous operations while preserving human oversight when needed.