Senior Solutions Architect New

GitLab; Singapore; Remote; SGD 120,000 - 180,000; Full time

Job summary

GitLab, based in Singapore, is seeking a Solutions Architect to guide prospects and customers in adopting the Agentic DevSecOps platform across fast-paced AI-driven software lifecycles.

As a trusted advisor, you will work with regional sales, conduct technical evaluations, and design architectures that reduce risk and speed time to value while aligning with customer priorities.

Qualifications

• Experience in technical pre-sales or consulting with customers.
• Total 5+ years of industry experience.
• Experience with proofs of concept and proofs of value.

Responsibilities

• Work with Account Executives to shape technical account strategies and support pipeline growth.
• Run technical discovery sessions, product demonstrations, and validation activities to define success criteria.
• Own technical evaluations as primary contact, including PoC/PoV, solution design, and workshop delivery.
• Develop architectures that align GitLab capabilities with customer environments and priorities.
• Guide customers on modern software development practices, including CI, CD, security, and cloud adoption.
• Build relationships with practitioners and stakeholders to accelerate decisions.
• Create reusable technical examples and collateral to improve team effectiveness.
• Provide customer feedback and market observations to influence roadmap and positioning.

Skills

Pre-sales experience

Customer-facing

Technical presales

Communication skills

Solution design

Tools

GitLab

Job description

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.

The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our valuesand continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.

*Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.

An overview of this role

As a Solutions Architect at GitLab, based in Singapore, you’ll help prospects and customers understand how our Agentic DevSecOps platform can support their technical requirements and business goals across fast paced AI-driven software development lifecycles. You’ll act as a trusted technical advisor through complex evaluations, guide teams through digital transformation, and connect customer needs back to our product direction. Reporting to a regional Solutions Architect leader, you’ll work closely with Account Executives and cross-functional partners across Asia. You’ll focus on successful agentic platform adoption, strong technical evaluations, and building trusted relationships that highlight the value we bring in an AI-driven DevSecOps landscape.

You’ll work at the intersection of customer outcomes, modern software delivery, cloud, security, and emerging agentic AI workflows, helping organizations ship trusted software at the speed of imagination.

What you will do

• Work with Account Executives and regional sales teams to shape technical account strategies that increase qualified pipeline and support expansion opportunities.
• Run technical discovery sessions, product demonstrations, and validation activities to define success criteria and accelerate technical validation across the software development lifecycle.
• Own technical evaluations as the primary point of contact, including proof of concept and proof of value activities, solution design, and workshop delivery that produce documented outcomes and clear next-step decisions.
• Develop solution architectures that align GitLab capabilities with customer environments, priorities, and operating models to reduce implementation risk and speed time to value.
• Guide customers on modern software development practices, including continuous integration, continuous deployment, security, and cloud adoption, to improve delivery consistency and security readiness.
• Build strong relationships with technical practitioners and business stakeholders to strengthen alignment, shorten decision cycles, and support GitLab-based transformation efforts.
• Create reusable technical examples, best practices, and collateral that improve team effectiveness, reduce time spent recreating customer-facing assets, and inform customer and partner conversations.
• Provide customer feedback, field insights, and market observations to Product Management, Engineering, Sales, and Marketing to influence roadmap priorities and strengthen market positioning.

What you will bring

• Experience working with customers in technical pre-sales, consulting, or similar customer-facing roles. Minimum 2+ years of presales or equivalent client-facing experience with a total of 5+ years of industry experience is required.
• Ability to run technical evaluations such as proofs of concept, proofs of value, workshops, tenders, audits, or value stream assessments.
• Working knowledge of the end-to-end software development lifecycle, including DevSecOps practices and continuous integration and continuous deployment workflows. Competent knowledge of generative AI and agentic technologies will be a plus.
• Hands-on familiarity with GitLab or similar DevSecOps or software delivery platforms.
• Clear communication skills with the ability to adapt technical messages for practitioners, technical stakeholders, and senior business stakeholders.
• Strength in building credibility, listening carefully, developing technical champions and representing customer needs to internal teams.
• Interest in continuous learning, knowledge exchange, and developing expertise in GitLab, AI, and related cloud technologies.
• Familiarity with cloud platforms, self-managed environments, or transferable experience from related technical fields is welcomed.

About the team

We serve as a technical partner for the field, helping customers and internal teams see the value of GitLab's platform approach during complex engagements. We work closely with go-to-market and product organizations, bringing field feedback into conversations about product direction, services, enablement, and value messaging. As a distributed team in an all-remote environment, we rely on clear communication, sound judgment, and common practices to work with customers across regions. We play an important role in GitLab's continued growth by combining technical depth, strong customer relationships, and operational discipline. For more on how we work, see Solution Architecture Handbook.

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