Senior Site Reliability Engineer - Data Platform & AI Ops

SCIENTE; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

SCIENTE in Singapore is seeking a proactive Production Support / Site Reliability Engineer to join the team supporting the Data Analytics and Reporting Platform. This role combines production support, cloud technology, data analytics, observability, automation, and financial markets knowledge.

You will own incident management, implement automated root-cause analysis, and collaborate with Trading, Risk, Infrastructure teams to improve platform reliability during market hours.

Qualifications

• Bachelor's or Master's degree in Computer Science, Mathematics, Finance, Engineering, or a related discipline.
• 3-4 years of experience in supporting GCP and Google Cloud technologies (Terraform, BigQuery, Cloud Composer, Dataflow).
• Understanding of financial markets products (Rates, Fixed Income, Repos, FX, Money Markets).
• Experience with SRE, observability, and operational resilience.
• Experience applying AI/ML to IT operations (AIOps, intelligent alerting, anomaly detection).
• Production support, incident management, problem management, and operational processes.
• Hands-on with Grafana, Prometheus, ELK/Kibana, or similar.
• Understanding CI/CD, DevOps/SRE, and iterative software delivery.
• Familiarity with ITIL processes in production environments.
• Knowledge of IT risk and security concepts (SOx, certificates, authentication).
• Strong troubleshooting and stakeholder communication skills.
• Experience supporting business-critical platforms during market hours.

Responsibilities

• Provide operational support for the Data Analytics and Reporting platform during Asia trading hours.
• Own production incidents and coordinate resolutions with stakeholders.
• Drive problem management and preventive improvements with the squad backlog.
• Enhance platform reliability, performance, security, and observability.
• Drive automation and AI-assisted operational improvements.
• Support testing, release, and deployment activities for safe production changes.
• Maintain runbooks, knowledge articles, and user guidance for onboarding.
• Understand the full stack and its role in the platform ecosystem.
• Collaborate with Trading, Risk, and Infrastructure teams to improve stability.
• Participate in a global standby rotation and Agile/Scrum backlog reviews.

Skills

GCP

Terraform

BigQuery

Cloud Composer

Dataflow

Observability

SRE principles

Incident management

Prometheus

Grafana

ELK/Kibana

CI/CD

ITIL awareness

Security concepts

Education

Bachelor's or Master's degree in Computer Science/Math/Engineering

Tools

Grafana

Prometheus

ELK/Kibana

Job description

SCIENTE in Singapore is seeking a proactive Production Support / Site Reliability Engineer to join the team supporting the Data Analytics and Reporting Platform. This role combines production support, cloud technology, data analytics, observability, automation, and financial markets knowledge.

You will own incident management, implement automated root-cause analysis, and collaborate with Trading, Risk, Infrastructure teams to improve platform reliability during market hours.