Senior Shop Manager

Peerless Hair Salon; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Peerless Hair Salon in Singapore is seeking a dynamic leader to drive daily shop operations and steer growth through strategic decisions and performance management.

You will motivate and develop sales teams, design promotional materials, and guide supervisors to align with business objectives and standards, ensuring customer satisfaction and financial performance.

Responsibilities

• Lead and coordinate daily shop operations to achieve operational efficiency and customer satisfaction
• Motivate and develop sales teams to enhance performance and meet sales targets
• Design and implement business strategies that drive shop growth and competitive advantage
• Develop promotional materials to increase customer engagement and sales conversion
• Guide and support shop supervisors to ensure alignment with business objectives and operational standards
• Establish clear shop objectives to focus team efforts and measure success
• Make critical decisions to resolve operational challenges and capitalize on business opportunities
• Manage shop budgets to optimize resource allocation and financial performance
• Monitor and analyze shop performance metrics to inform continuous improvement initiatives

Job description

Job Summary

You will lead daily shop operations to ensure smooth and effective functioning, driving business growth through strategic decision-making, team motivation, and performance management.

Responsibilities

• Lead and coordinate daily shop operations to achieve operational efficiency and customer satisfaction
• Motivate and develop sales teams to enhance performance and meet sales targets
• Design and implement business strategies that drive shop growth and competitive advantage
• Develop promotional materials to increase customer engagement and sales conversion
• Guide and support shop supervisors to ensure alignment with business objectives and operational standards
• Establish clear shop objectives to focus team efforts and measure success
• Make critical decisions to resolve operational challenges and capitalize on business opportunities
• Manage shop budgets to optimize resource allocation and financial performance
• Monitor and analyze shop performance metrics to inform continuous improvement initiatives