Senior Shop Manager

GLORY HAIR SALON PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

GLORY HAIR SALON PTE. LTD. is seeking an experienced operations leader to oversee daily shop activities in Singapore, ensuring smooth performance and driving business growth.

You will lead shop supervisors, develop strategies to boost sales and customer engagement, create promotional materials, and monitor progress toward targets while optimizing profitability.

Qualifications

• Experience in retail/hair salon operations preferred.

Responsibilities

• Lead and guide shop supervisors to achieve operational objectives and maintain high team performance
• Develop and implement business strategies that enhance sales and customer engagement
• Create promotional materials that effectively communicate offers and attract customers
• Set clear shop objectives aligned with overall business goals and monitor progress toward these targets
• Make informed critical decisions to resolve operational challenges and optimize shop performance
• Manage shop budgets by planning, allocating, and controlling expenses to maximize profitability
• Monitor and analyze shop performance metrics to identify opportunities for improvement and growth

Job description

Job Summary

Responsible for overseeing daily shop operations to ensure smooth and effective functioning while driving business growth and operational excellence.

Responsibilities

• Lead and guide shop supervisors to achieve operational objectives and maintain high team performance
• Develop and implement business strategies that enhance sales and customer engagement
• Create promotional materials that effectively communicate offers and attract customers
• Set clear shop objectives aligned with overall business goals and monitor progress toward these targets
• Make informed critical decisions to resolve operational challenges and optimize shop performance
• Manage shop budgets by planning, allocating, and controlling expenses to maximize profitability
• Monitor and analyze shop performance metrics to identify opportunities for improvement and growth