Senior Service Engineer: Electrical Switchgear Leader

BlackBerry Inc.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

ABB Singapore is seeking a Service Team Leader to drive service excellence for electrical switchgear. You will lead a team of service professionals, allocate workload, and ensure timely delivery of high-quality field service activities.

The role emphasizes stakeholder coordination, project planning, and continuous improvement based on customer feedback to enhance the experience and reliability of ABB installations. The onsite model requires strong customer focus.

Qualifications

• Diploma / ITE in Electrical Engineering or related discipline.
• Experience leading service teams in electrical switchgear is preferred.
• Strong communication and stakeholder management skills.

Responsibilities

• Execute medium to high complex service work according to ABB work instructions and standards.
• Deliver excellent customer services to internal and external stakeholders.
• Takes initiative to identify new service opportunities for ABB.
• Manage a team of service professionals and guide their development.
• Allocate, drive, and monitor work based on orders, delivery time, and workload.

Skills

Team leadership

Electrical engineering

Project management

Site supervision

Customer communication

Education

Diploma / ITE in Electrical Engineering

Job description

ABB Singapore is seeking a Service Team Leader to drive service excellence for electrical switchgear. You will lead a team of service professionals, allocate workload, and ensure timely delivery of high-quality field service activities.

The role emphasizes stakeholder coordination, project planning, and continuous improvement based on customer feedback to enhance the experience and reliability of ABB installations. The onsite model requires strong customer focus.