Inspired by Singapore’s culture, colours, and flavours, Artyzen Singapore represents a modern interpretation of the luxury lifestyle where your utmost comforts are met.
Centrally located in the heart of the city, Artyzen Singapore is just a stone’s throw from Orchard Road. Home to the 142-room luxury lifestyle accommodations, this iconic heritage landmark was once the sprawling tropical-garden mansion named “Villa Marie” by the great-grandson of Singapore’s well-known philanthropist, the late Mr Tan Tock Seng.
Responsibilities
- Maximize business opportunities by selling the right room to the right customer at the right time and price.
- Achieve financial results through effective sales strategies and tactics.
- Sell and convert potential Event leads for the hotel and see the Event to fruition.
- Build strong relationships with customers and business partners.
- Identify and handle sales leads in an efficient manner.
- Represent the hotel and participate in domestic sales activities.
- Monitor and report on market trends and competition within own market segment.
- Prepare and update customer management reports and ensure timely follow-up.
- Actively distribute product information and raise awareness in relevant markets and business segments.
- Cross-sell products and services in accordance with corporate and divisional guidelines.
- Use various methods and means to grow client base.
- Contribute creatively to product and sales development.
- Assist in planning and coordinating sales activities, events, and promotions.
- Manage accounts and maintain up-to-date customer information electronically.
- Work as a team leader with minimal direct supervision.
- Demonstrate understanding of premium products and ability to overcome objections, especially related to price.
- Confidently sell premium rates.
- Possess basic computational abilities and a strong sense of business acumen.
- Have in-depth knowledge of the hotel and its facilities.
- Understand the market and competitors within own market segment.
- Other ad-hoc assignments and projects as needed.
Requirements
- Degree in Hospitality Management, Business, Marketing, Events Management or related discipline; relevant professional certifications are an advantage.
- Minimum 5–7 years’ relevant experience in hotel events, MICE, catering, banqueting or event sales, with proven exposure to corporate and social events.
- Demonstrated track record of achieving or exceeding sales and revenue targets, with measurable contribution to business growth and profitability.
- Strong knowledge of event sales, MICE and banquet business, with the ability to identify and convert new business opportunities across corporate, social and group segments.
- Strong understanding of pricing, upselling, conversion, forecasting, yield and profitability, with the ability to maximise revenue while protecting margins.
- Proven ability to develop and maintain strong relationships with corporate clients, event organisers, agencies and key accounts, driving repeat and referral business.
- Ability to lead, coach and motivate the sales team while working effectively with F&B, Banquets, Operations, Revenue, Finance and Marketing to deliver successful events.
- Strong analytical and market-driven approach, with proven results in revenue growth, new account acquisition, conversion rates, client retention, event profitability and customer satisfaction. Results, Analytics & Market Awareness
- Strong commercial and analytical skills, with the ability to interpret sales reports, pipeline data, forecasting and market trends and translate insights into actionable sales strategies.
- Results should demonstrate measurable achievements in revenue growth, business conversion, account acquisition, client retention and event profitability.
- Passionate and enthusiastic with a positive ‘can-do’ attitude.
Do the spirits of our Service Artisans – “Sharing, Inspiring, Dynamic and Engaging”, sit well with your personal outlook and way of doing things? If so, you could be a great match for our new hotel!Successful applicants will be contacted within six weeks. All personal data collected will be treated in strict confidence and be used for recruitment purposes only.
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