Senior Sales Manager

re-zoo-me; Singapore; Hybrid; SGD 120,000 - 180,000; Full time

Job summary

xRetail, a retail technology solutions company, seeks a seasoned sales professional to develop the Singapore market, targeting retail chains, F&B groups, brand owners, and malls. You’ll help build a high-performing local sales team and establish scalable processes.

You’ll collaborate with product, technical, marketing and management to translate technology into business value, drive partnerships, and close strategic B2B deals in a fast-growing, entrepreneurial setting.

Qualifications

• Bachelor’s degree or above with at least five years of experience in B2B sales, business development, key account management, or channel sales within the IT or technology industry.
• Existing relationships with retail chains, F&B groups, brand owners, shopping mall operators, or relevant enterprise clients in Singapore will be a strong advantage.
• Proven experience in independently developing new customers, managing key accounts, negotiating contracts, and closing complex B2B deals.
• Experience in building a sales team, sales process, or business unit from the ground up is strongly preferred.
• Ability to quickly understand technology products and translate technical capabilities into clear business value for customers.
• Strong communication, presentation, negotiation, stakeholder-management, planning, and organisational skills.
• Self-motivated, hands-on, results-oriented, and comfortable working in a fast-growing and entrepreneurial environment.
• Willing to personally handle customer prospecting, product presentations, follow-ups, and deal negotiations during the initial stage of market development.
• Fluent English is required. Proficiency in Mandarin will be an advantage for communicating with regional teams and business partners.
• Able to understand and identify with the company's culture, values, and long-term development goals.

Responsibilities

• Develop new business opportunities and maintain strong relationships with customers in the Singapore market, with a primary focus on retail chains, F&B groups, brand owners, shopping malls, and other enterprise clients.
• Identify prospective customers, conduct product presentations, understand business requirements, prepare proposals, negotiate commercial terms, and manage the full sales cycle from lead generation to deal closure.
• Develop and expand strategic partnerships with channel partners, system integrators, technology partners, industry associations, and other relevant organisations.
• Achieve individual and team sales targets in accordance with the company's business and marketing plans.
• Build the local sales function from the ground up, including establishing sales processes, customer pipelines, reporting systems, performance indicators, and training materials.
• Recruit, establish, and lead a sales team of approximately 5-10 members within two years.
• Work closely with product, technical, marketing, and management teams to communicate customer feedback, improve product-market fit, and support successful project implementation.
• Monitor market trends, customer needs, competitor activities, and emerging opportunities within the retail technology industry.

Skills

English fluency

Mandarin (advantage)

Education

Bachelor's degree or above with 5+ years in B2B sales in IT/tech

Job description

Job Responsibilities

1. Develop new business opportunities and maintain strong relationships with customers in the Singapore market, with a primary focus on retail chains, F&B groups, brand owners, shopping malls, and other enterprise clients.
2. Identify prospective customers, conduct product presentations, understand business requirements, prepare proposals, negotiate commercial terms, and manage the full sales cycle from lead generation to deal closure.
3. Develop and expand strategic partnerships with channel partners, system integrators, technology partners, industry associations, and other relevant organisations.
4. Achieve individual and team sales targets in accordance with the company's business and marketing plans.
5. Build the local sales function from the ground up, including establishing sales processes, customer pipelines, reporting systems, performance indicators, and training materials.
6. Recruit, establish, and lead a sales team of approximately 5-10 members within two years.
7. Work closely with product, technical, marketing, and management teams to communicate customer feedback, improve product-market fit, and support successful project implementation.
8. Monitor market trends, customer needs, competitor activities, and emerging opportunities within the retail technology industry.

Job Requirements

1. Bachelor's degree or above, with at least five years of experience in B2B sales, business development, key account management, or channel sales within the IT or technology industry.
2. Candidates with relevant experience in the following industries will be given priority:

• Retail technology or retail digitalisation
• Enterprise SaaS or software solutions
• AI, data analytics, or digital transformation
• POS, ERP, CRM, e-commerce, or omnichannel solutions
• Smart retail hardware, IoT, digital signage, or retail security
• System integration or enterprise technology solutions

1. Existing relationships with retail chains, F&B groups, brand owners, shopping mall operators, or relevant enterprise clients in Singapore will be a strong advantage.
2. Proven experience in independently developing new customers, managing key accounts, negotiating contracts, and closing complex B2B deals.
3. Experience in building a sales team, sales process, or business unit from the ground up is strongly preferred.
4. Ability to quickly understand technology products and translate technical capabilities into clear business value for customers.
5. Strong communication, presentation, negotiation, stakeholder-management, planning, and organisational skills.
6. Self-motivated, hands-on, results-oriented, and comfortable working in a fast-growing and entrepreneurial environment.
7. Willing to personally handle customer prospecting, product presentations, follow-ups, and deal negotiations during the initial stage of market development.
8. Fluent English is required. Proficiency in Mandarin will be an advantage for communicating with regional teams and business partners.
9. Able to understand and identify with the company's culture, values, and long-term development goals.

About xRetail

xRetail is a retail technology solutions company focused on helping retail and F&B businesses improve operational efficiency, customer engagement, and business performance through digitalisation, AI, data analytics, smart devices, and integrated software solutions.

We work with retail chains, brand owners, shopping mall operators, and other enterprise customers to support their digital transformation and business growth. As we expand our presence in Singapore and Southeast Asia, we are looking for an experienced sales professional to develop the local market and build a high-performing sales team.