Senior Sales Associate

Ninja Van; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Ninja Van Singapore is seeking a Senior Sales Associate to drive new business, manage merchant relationships, and mentor junior team members. You will generate, qualify, nurture and close leads across Ninja Van's services, while building strong rapport with clients and partners to support growth.

You will schedule meetings, acquire new clients, prepare proposals and contracts, and ensure SLAs are met. The role requires 2–5 years in business development, a diploma or higher, and a collaborative

Qualifications

• 2–5 years of experience in business development and client-facing roles.
• Diploma in any field; degree preferred.
• Experience in sales negotiation, pricing analysis, and solutioning.
• Experience in end-to-end sales pipeline management and closing large, strategic deals.
• Experience mentoring junior team members and working with Sales Managers to develop sales strategies.
• Manage enquiries and complaints with tact and professionalism.
• Good team player with ability to interact with all levels.

Responsibilities

• Schedule meetings with potential prospects to understand service requirements.
• Acquire new clients to increase country revenue.
• Pitch operational requests to internal stakeholders to meet clients’ requirements and SLAs.
• Prepare sales proposals, presentation decks, profitability analysis and contract documents.
• Compliance with sales process and legal compliance.
• Educate clients on the basic requirements of Ninja Van’s service.
• Creatively seek and reach out to key decision-makers of potential leads.
• Respond to and qualify inbound leads in a timely manner.
• Import and maintain data of leads in Salesforce CRM.
• Ensure that clients’ business is a good fit for Ninja Van.
• Build and maintain positive working relationships and strong rapport with accounts for high account retention and client satisfaction.
• Identify ways to increase sales revenue and wallet shares with existing accounts.
• Monitor and ensure promised delivery SLAs are met.
• Collaborate with external and internal operations teams to ensure required resources and operational support is available.
• Work with the Sales Manager to ensure that the team is kept up to date with technical knowledge.
• Share experience and guide teammates especially in the absence of the Sales Manager.
• Be willing and able to be an early adopter of new sales tools and/or sell new Ninja Van products.

Skills

Lead generation

Client relationship management

Negotiation

Sales forecasting

Mentoring juniors

Education

Diploma or higher

Tools

Salesforce CRM

Job description

The Senior Sales Associate is responsible for new business acquisition, management of merchants, mentoring of Sales Associates and helping to drive the adoption of new products and sales tools.

They will be responsible for generating, qualifying, nurturing and closing potential leads for the various services that Ninja Van Singapore provides. They will also be expected to maintain close relationships with clients and partners.

Responsibilities

• Schedule meetings with potential prospects to understand the service requirements of clients
• Acquire new clients to increase country revenue
• Pitch operational requests to internal stakeholders to help meet clients’ requirements and SLAs
• Prepare sales proposals, presentation decks, profitability analysis and contract documents
• Compliance with sales process and legal compliance
• Educate clients on the basic requirements of Ninja Van’s service
• Creatively seek and reach out to key decision-makers of potential leads
• Respond to and qualify inbound leads in a timely manner
• Import and maintain data of leads in Salesforce CRM
• Ensure that clients’ business is a good fit for Ninja Van
• Build and maintain positive working relationships and strong rapport with accounts for high account retention and client satisfaction
• Identify ways to increase sales revenue and wallet shares with existing accounts
• Monitor and ensure promised delivery SLAs are met
• Collaborate with external and internal operations teams to ensure required resources and operational support is available to them and their team
• Work with the Sales Manager to ensure that the team is kept up to date with technical knowledge
• Share experience and guide teammates especially in the absence of the Sales Manager
• Be willing and able to be an early adopter of new sales tools and/or sell new Ninja Van products

Requirements

• Minimum 2 - 5 years of experience in a business development and client-facing role
• Diploma in any field or higher, Degree preferred
• Experience in sales negotiation, analysing pricing strategies and solutioning
• Experience in end-to-end sales pipeline management and closing large, strategic deals
• Experience in mentoring junior team members and working with Sales Managers to develop sales strategies
• Manage enquiries and complaints with tact and professionalism
• Good team player with ability to interact with all levels