Senior Robotics Field Service Technician

LionsBot International Pte Ltd; Singapore; On-site; SGD 42,000 - 65,000; Full time

Job summary

LionsBot International Pte Ltd in Singapore is seeking a service technician responsible for servicing and maintaining robotic cleaning equipment to ensure optimal performance.

You will handle preventive maintenance, troubleshooting, deployments, and on-site support, while documenting repairs and parts usage. The role requires willingness to travel to customer sites and strong customer service skills.

Qualifications

• NITEC, higher NITEC or Diploma in Mechatronics or related technical discipline.
• 1–2 years' experience in servicing, maintenance or robotics work.
• Basic knowledge of mechanical, electrical and electronic systems.
• Ability to troubleshoot issues systematically.
• Basic understanding of robotics, sensors, software diagnostics or networking is an advantage.
• Good communication and customer service skills.
• Willingness to travel to customer sites and perform hands-on work.
• Possession of a Class 2B/3 driving licence is an advantage.

Responsibilities

• Perform scheduled preventive maintenance to ensure robots operate efficiently and minimise unexpected breakdowns.
• Diagnose and rectify mechanical, electrical, hardware and software issues to minimise equipment downtime.
• Support robot deployments, site mapping, configuration, testing and customer training to ensure successful operations.
• Attend to customer service requests and breakdowns promptly, ensuring timely resolution and minimal operational disruption.
• Maintain accurate service reports, repair records, spare parts usage and daily job updates.
• Ensure proper handling, tracking and accountability of spare parts, tools and equipment.
• Adhere to established SOPs, safety requirements and service standards while maintaining professionalism and accountability.

Skills

Robotics servicing

Troubleshooting

Preventive maintenance

Customer service

Site deployment

Electrical basics

Education

NITEC / Diploma in engineering

Job description

LionsBot International Pte Ltd in Singapore is seeking a service technician responsible for servicing and maintaining robotic cleaning equipment to ensure optimal performance.

You will handle preventive maintenance, troubleshooting, deployments, and on-site support, while documenting repairs and parts usage. The role requires willingness to travel to customer sites and strong customer service skills.