Senior Revenue Operations Manager

Zoho; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Tazapay is a Series B cross-border payments platform seeking a Senior Revenue Operations Manager to scale the GTM organization across 15 countries. The role partners with the Co-founder, CBO, and global teams to drive efficiency, automation, and data-driven decision making within Sales, Marketing, Partnerships, and Customer Success.

The ideal candidate has 5–8+ years in revenue/operations, strong CRM expertise with Salesforce or HubSpot, and a track record of global collaboration across fintech

Qualifications

• 5–8+ years in Revenue Operations or similar roles.
• Experience with global B2B SaaS, fintech, payments, or technology.
• Strong CRM expertise (Salesforce and/or HubSpot).
• Advanced analytics and reporting skills.
• Strong stakeholder management and communication skills.

Responsibilities

• Drive end-to-end revenue operations across Sales, Partnerships, Marketing, and Customer Success.
• Collaborate with compliance on onboarding and monitoring policies.
• Develop forecasting, pipeline management, and executive reporting.
• Improve and automate lead, opportunity, and lifecycle workflows with CRM.
• Support territory planning, quota design, and capacity modeling.
• Partner with Finance, Product, Data, and GTM leaders on strategic initiatives.
• Work with L&D to implement onboarding and training for sales teams.
• Coordinate with product for new launches and training materials.

Skills

CRM expertise

Analytics & reporting

Stakeholder management

Communication skills

B2B SaaS experience

Tools

Salesforce

HubSpot

Tableau

Power BI

Gong

Apollo

N8N

Job description

Temasek Boulevard, Singapore

TazaPay is a trade management platform for small- and medium-sized businesses (SMBs) to conduct cross-border commerce safely.

It will bring together the best technologies and financial services that are only available to the large companies today and make them accessible to the SMBs.

We are trying to address the unmet needs of millions of exporters and importers who not have access to the essential tools for doing cross-border trade such as trade protections via escrow, currency hedging and finance

Lack of trust is one of the biggest inhibitors for B2B cross border business. Buyers and sellers tend to work only with known and trusted parties thereby limiting their business opportunities. Our platform will enable access to various services for doing cross-border trade safely - such as counterparty risk assessment, trade assurance and trade protections via escrow

Our goal is to enhance trust in the trade process so that SMBs feel confident about doing more business with overseas counterparties

Our platform is cloud-based and easy to use. Our mobile and web apps simplify and digitalize every step of the process. Using our cloud-based platform, the SMBs can do more business with trusted parties in a trusted and convenient manner.

Job Description

SENIOR REVENUE OPERATIONS MANAGER

About Tazapay

Tazapay is a Series B cross-border payments platform that simplifies global money

movement using modern rails. We are backed by Circle, Ripple, Coinbase Ventures, Peak

XV amongst others. We help fintechs and enterprises collect, hold, and pay funds globally

while managing compliance, risk, and operational complexity.

The Role

We are seeking a highly analytical and execution-focused Revenue Operations Leader, who

can support the Co-founder and Chief Business Officer to scale the GTM organisation from 1

to 10 across 15 countries across Asia, the Americas, and the Middle East. This is a core

leadership role in the commercial organisation

Key Responsibilities

• Drive end-to-end revenue operations across Sales, Partnerships, Marketing, and Customer Success
• Work closely with compliance teams on building and implementing global and regional policies for customer onboarding and monitoring
• Develop forecasting, pipeline management, and executive reporting
• Work with the CRM team to Improve and automate lead management, opportunity management, and customer lifecycle workflows
• Support territory planning, quota design, and capacity modeling
• Partner with Finance, Product, Data, and GTM leaders on strategic initiatives
• Work with L&D team to implement onboarding and training plans for new and existing sales teams
• Work closely with product team to on new product launches, equipping sales teams with the right training and materials

Requirements

• 5–8+ years in Revenue Operations, Sales Operations, Business Operations, or similar roles
• Experience supporting global B2B SaaS, fintech, payments, or technology organizations
• Strong CRM expertise (Salesforce and/or HubSpot)
• Advanced analytics and reporting skills
• Strong stakeholder management and communication skills.

Preferred Experience

• Fintech, payments, banking, or cross-border commerce experience
• Experience with global distributed teams
• Familiarity with Salesforce, HubSpot, Tableau, Power BI, Gong, Apollo, N8N
• SQL and data visualization experience.
• Preferred experience building AI agents for commercials use cases like lead gen,

Success Metrics

Forecast accuracy, pipeline visibility, CRM data quality, GTM productivity improvements, and