Senior Restaurant Operation Manager

creative eateries pte ltd; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

creative eateries pte ltd in Singapore seeks an experienced Operations Manager to oversee administration and daily operations for multiple restaurant outlets under a single brand.

You will work with chefs to design popular menus, manage provisioning and purchasing, and control costs while maintaining high standards of quality and service. Strong leadership and teamwork are essential for success in this role.

Qualifications

• Diploma or equivalent with at least 4–6 years of related experience.
• Strong communication and interpersonal skills are essential.
• Proven leadership and management capabilities.

Responsibilities

• Oversee administration and operations of multiple restaurant outlets under one brand.
• Collaborate with chefs to plan flavorful, popular menus.
• Coordinate provisioning and purchasing to ensure efficiency.
• Estimate food and beverage costs to manage budgets.
• Supervise portion control to minimize waste and maintain quality.
• Ensure consistent high quality of food and service through regular checks.
• Direct hiring, training, and scheduling of staff; implement standard procedures.
• Address complaints about food quality or service and resolve issues.
• Prepare itemised meal costs using the POS system.

Skills

Communication

Interpersonal

Management

Education

Diploma or equivalent

Job description

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Overall responsible for the administration and operations of the several restaurants' outlets under one restaurant brand.
• Work with chefs and other personnel to plan menus that are flavorful and popular with customers.
• Work with chefs for efficient provisioning and purchasing of supplies.
• Estimate food and beverage costs.
• Supervise portion control and quantities of preparation to minimize waste.
• Perform frequent checks to ensure consistent high quality of preparation and service.
• Work with other management personnel to plan marketing, advertising, and any special restaurant functions.
• Direct hiring, training, and scheduling of food service personnel.
• He/she is to implement all standardized procedures, rules and regulations systematically in order to be in line with company standards and policies
• Investigate and resolve complaints concerning food quality and service.
• Prepare checks that itemise and total meal costs using the Point of Sales system.
• Perform other duties as assigned by management.

REQUIREMENTS

• Minimum Diploma or equivalent with at least 4 – 6 years of related experience
• Strong communication, interpersonal and management skills
• Energetic, positive-minded individual
• Able to work independently and in a team