Restaurant Operation Manager

sarai restaurant pte. ltd.; Singapore; On-site; SGD 67,000 - 112,000; Full time

Job summary

sarai restaurant pte. ltd. is seeking an experienced Restaurant Operations Manager to oversee the administration and operations of several outlets under one brand in Singapore.

You will work with chefs to design flavorful menus, coordinate provisioning, and manage costs and quality across locations. The role requires 4–6 years of related experience, strong leadership, and teamwork abilities. You will lead hiring, training, and scheduling while ensuring compliance with company standards and NEA

Qualifications

• Minimum Diploma or equivalent with 4–6 years of related experience.
• Strong communication, interpersonal and management skills.
• Energetic, positive-minded individual.
• Able to work independently and in a team.

Responsibilities

• Oversee administration and operations of several restaurant outlets under one brand.
• Collaborate with chefs to plan flavorful, popular menus.
• Coordinate provisioning and purchasing of supplies with chefs.
• Estimate food and beverage costs.
• Supervise portion control to minimize waste.
• Ensure high quality of preparation and service through regular checks.
• Plan marketing, advertising and special restaurant functions with management.
• Direct hiring, training and scheduling of food service personnel.
• Implement standardized procedures to align with company standards.
• Ensure proper working condition of outlet equipment and prepare defect lists.
• Safeguard company properties.
• Ensure daily sales deposits are correct.
• Maintain outlet cleanliness per NEA requirements.
• Investigate and resolve food quality and service complaints.
• Prepare itemized checks using the POS system.
• Perform other duties as assigned by management.

Skills

Communication skills

Interpersonal skills

Management skills

Teamwork

Education

Diploma or equivalent

Job description

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Overall responsible for the administration and operations of the several restaurant outlets under one restaurant brand.
• Work with chefs and other personnel to plan menus that are flavorful and popular with customers.
• Work with chefs for efficient provisioning and purchasing of supplies.
• Estimate food and beverage costs.
• Supervise portion control and quantities of preparation to minimize waste.
• Perform frequent checks to ensure consistent high quality of preparation and service.
• Work with other management personnel to plan marketing, advertising, and any special restaurant functions.
• Direct hiring, training, and scheduling of food service personnel.
• He/she is to implement all standardized procedures, rules and regulations systematically in order to be in line with company standards and policies
• Ensure proper working condition of all outlet equipment and prepare equipment defect list
• Safe-keep company properties
• Ensure proper daily sales deposit
• Ensure outlet cleanliness upkeep according to NEA requirement
• Investigate and resolve complaints concerning food quality and service.
• Prepare checks that itemise and total meal costs using the Point of Sales system.
• Perform other duties as assigned by management.

REQUIREMENTS

• Minimum Diploma or equivalent with at least 4 – 6 years of related experience
• Strong communication, interpersonal and management skills
• Energetic, positive-minded individual
• Able to work independently and in a team