Senior Relationship Manager, Priority Clients

Standard Chartered Singapore; Singapore; On-site; SGD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive salary and benefits

Flexible working options

Global wellbeing programs

Inclusive and values-driven culture

Job summary

Standard Chartered Singapore is seeking a proactive banker to maximize new business, referrals, and deepen relationships within the Priority Clients segment, delivering service to the bank's defined standards.

You will perform professional financial analyses, share market updates, and collaborate with the PB team to plan monthly targets, while participating in marketing activities and actively sourcing prospects.

Qualifications

• 4+ years of banking experience
• Bachelor Degree in Finance or Banking
• Technical knowledge of consumer banking products (Treasury, Equities, Funds, Insurance)
• RNF & CFMAS Certificates preferred

Responsibilities

• Conduct professional, consultative financial analysis and profiling sessions with customers.
• Foster and deepen customer relationships by providing market information updates and trend analysis on local and international financial products.
• Draw up monthly plans with PB team/branch manager/PTL to achieve/exceed sales targets.
• Participate in marketing and promotional activities for customer acquisition.
• Source and call on individual prospects.
• Provide quality, efficient after-sales services.
• Manage anti-attrition and retention of clients.
• Organise and conduct sales presentations to groups, clubs, associations, companies and other organisations.
• Solicit referrals from other parts of SCB (e.g., RMs from C&I, staff).
• Comply with AML procedures and report suspicious activity; ensure regulatory compliance.

Skills

Client Acquisition

HNW Account Management

Consumer Banking Knowledge

Banking Experience 4+ years

Education

Bachelor's Degree in Finance or Banking

RNF & CFMAS Certificates

Job description

Job Summary

The purpose of the role is to Maximize new business/acquisition/referral opportunities and deepening existing customer relationships to the specified service standards for the Priority Clients segment

The Role Responsibilities

The purpose of the role is to

• Maximize new business/acquisition/referral opportunities and deepening existing customer relationships to the specified service standards for the Priority Clients segment

Implementation And Oversight Of The Below Individual Responsibilities

• To conduct a professional, consultative financial analysis and profiling session with customers to meet their financial needs/objectives.
• To foster and deepen customer relationships by providing regular market information updates and trend analysis on local and international financial products.
• In consultation with the PB team manager/ branch manager/ PTL, draw up monthly plans for achieving/exceeding sales targets to meet new business and customer acquisition goals
• To participate in marketing and promotional activities for customer acquisition.
• To source and call on individual prospects
• To provide quality, efficient after-sales services
• To manage anti-attrition and retention of clients
• To organise and conduct sales presentations to groups, clubs, associations, companies and other organisations.
• To solicit referrals from other parts of SCB eg. RMs from C&I, staff, etc.
• To comply with all applicable money laundering prevention procedures and in particular, report any suspicious activity to the Transaction Monitoring Unit.
• To ensure compliance with all regulations and controls as set by the Bank and external regulatory authorities.

Role Specific Technical Skills And Competencies

• Client Acquisition Experience
• Account Management (of HNW Individuals) Experience
• Technical knowledge and expertise in consumer banking products (i.e. Treasury, Equities, Funds, Insurance, etc)
• 4+ years of experience in banking
• Bachelor Degree in Finance or Banking

Our Ideal Candidate

• RNF & CFMAS Certificates

About Standard Chartered

We're a global bank connecting clients to our differentiated network, offering growth opportunities in the world's most dynamic markets. Our strategy, which combines cross-border capabilities and leading wealth management expertise, helps us deliver our purpose - to drive commerce and prosperity through our unique diversity.
Over our 170-year history, and across a unique geographical footprint connecting Asia, Africa and the Middle East to each other and the world, we've built a bank like no other, with diverse capabilities and partnerships that set us apart.

What We Offer

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions, and geographies.
• In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global employee assistance programme, sick leave, mental health first-aiders and self-help toolkits.
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual, and digital learning.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.